Senior Program Director - Newton YMCA

Under the guidance of the Branch Director, this position oversees the development of staff, programs, finances, and daily operations of the branch for Aquatics, Membership, and Youth & Family. The Senior Program Director acts as a liaison to the community at large, advocating for YMCA programs and events as directed, and provides support to the Branch Director for all branch needs. MINIMUM ENTRY REQUIREMENTS Education/Experience Requirements: Bachelor’s Degree in related field 5 years’ experience in Youth Program development and management 5 years’ experience and proven success in hiring, managing, training & developing staff 5 years’ experience of proven development and management of budget Physical/Mental Requirements: Must be able to routinely perform physical activities such as climbing stairs, bending, stooping, kneeling, twisting, reaching, sitting, standing for extended periods, walking, lifting/moving up to 50 pounds, finger dexterity, grasping, repetitive motions, talking, hearing, and visual tasks Ability to lead, delegate, and communicate effectively both orally and in writing Problem-solving, organizational, and task management skills; ability to make independent decisions in a rapidly changing environment Detail-oriented with high accuracy and alertness Initiative in the absence of supervision Ability to relate to and work with diverse groups in a friendly and consistent manner Ability to work collaboratively and independently, leading by goals, duties, and deadlines High levels of discretion and confidentiality Professional appearance at all times Job Requirements: Commitment to YMCA mission, vision, and values Attend New Employee Orientation within 30 days of hire Complete CPR/AED, First Aid, O2, and Listen First Workshop Understanding of exercise science principles and their application in wellness Knowledge of emergency procedures and policies Adherence to all policies and procedures of the association Flexible schedule including evenings and weekends JOB RESPONSIBILITIES Staff Development: Recruit, hire, train, develop, schedule, and manage staff focused on service, expertise, and teamwork Develop strategies to support and motivate staff for program goals and retention Review and evaluate staff performance Maintain staff retention through positive reinforcement Conduct monthly staff meetings, development, and training sessions Ensure staff certification records are current and meet standards Program Operations: Ensure programs comply with YMCA standards Develop and manage high-quality, safe programs with growth Recruit for full participation in programs and events Implement customer service and engagement strategies Utilize Personify and Team Sideline for records and communication Monitor and evaluate program and staff effectiveness Maintain visibility during operational hours Respond to inquiries within 24 hours Communicate program updates and needs to Branch Director Adhere to child abuse prevention policies and procedures Fiscal Management: Manage the budget to meet/exceed targets, increasing revenue seasonally and per event Community Campaign/Financial Development: Lead and support fundraising efforts and campaigns Facilities: Follow risk management policies Maintain a clean, safe branch environment Conduct daily walk-throughs Keep inventory of equipment and supplies Other: Participate as a member of the branch leadership team Communicate promptly with staff Attend training and conferences Perform other duties as assigned EFFECT ON END RESULT

: Providing leadership to achieve branch goals with high participation, satisfaction, and staff retention.

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