Under the guidance of the Branch Director, this position oversees the development of staff, programs, finances, and daily operations of the branch for Aquatics, Membership, and Youth & Family. The Senior Program Director acts as a liaison to the community at large, advocating for YMCA programs and events as directed, and provides support to the Branch Director for all branch needs.
MINIMUM ENTRY REQUIREMENTS
Education/Experience Requirements:
- Bachelors Degree in related field
- 5 years experience in Youth Program development and management
- 5 years experience and proven success in hiring, managing, training & developing staff
- 5 years experience of proven development and management of budget
Physical/Mental Requirements:
- Must be able to routinely perform physical activities such as climbing stairs, bending, stooping, kneeling, twisting, reaching, sitting, standing for extended periods, walking, lifting/moving up to 50 pounds, finger dexterity, grasping, repetitive motions, talking, hearing, and visual tasks
- Ability to lead, delegate, and communicate effectively both orally and in writing
- Problem-solving, organizational, and task management skills; ability to make independent decisions in a rapidly changing environment
- Detail-oriented with high accuracy and alertness
- Initiative in the absence of supervision
- Ability to relate to and work with diverse groups in a friendly and consistent manner
- Ability to work collaboratively and independently, leading by goals, duties, and deadlines
- High levels of discretion and confidentiality
- Professional appearance at all times
Job Requirements:
- Commitment to YMCA mission, vision, and values
- Attend New Employee Orientation within 30 days of hire
- Complete CPR/AED, First Aid, O2, and Listen First Workshop
- Understanding of exercise science principles and their application in wellness
- Knowledge of emergency procedures and policies
- Adherence to all policies and procedures of the association
- Flexible schedule including evenings and weekends
JOB RESPONSIBILITIES
Staff Development:
- Recruit, hire, train, develop, schedule, and manage staff focused on service, expertise, and teamwork
- Develop strategies to support and motivate staff for program goals and retention
- Review and evaluate staff performance
- Maintain staff retention through positive reinforcement
- Conduct monthly staff meetings, development, and training sessions
- Ensure staff certification records are current and meet standards
Program Operations:
- Ensure programs comply with YMCA standards
- Develop and manage high-quality, safe programs with growth
- Recruit for full participation in programs and events
- Implement customer service and engagement strategies
- Utilize Personify and Team Sideline for records and communication
- Monitor and evaluate program and staff effectiveness
- Maintain visibility during operational hours
- Respond to inquiries within 24 hours
- Communicate program updates and needs to Branch Director
- Adhere to child abuse prevention policies and procedures
Fiscal Management:
- Manage the budget to meet/exceed targets, increasing revenue seasonally and per event
Community Campaign/Financial Development:
- Lead and support fundraising efforts and campaigns
Facilities:
- Follow risk management policies
- Maintain a clean, safe branch environment
- Conduct daily walk-throughs
- Keep inventory of equipment and supplies
Other:
- Participate as a member of the branch leadership team
- Communicate promptly with staff
- Attend training and conferences
- Perform other duties as assigned
EFFECT ON END RESULT : Providing leadership to achieve branch goals with high participation, satisfaction, and staff retention.
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