YMCA of the USA
Job Description
Under the direction of the Division Vice President, the Executive Director is responsible for the day-to-day operations of the assigned location. This position provides Cause-Driven leadership in staff supervision, volunteer management, fiscal management, financial development, membership and program administration, facility & equipment stewardship, community relations and personal-professional development.
Qualifications
Strong business operations background with a proven track record for producing growth, annual giving and strong financial management
Bachelor’s Degree is preferred in Human Services, Business Management, or equivalent
Five or more years of successful management experience, preferably in a YMCA or other nonprofit agency in the health & wellness, business or related field
Supervision of full and part-time employees and accountability for annual budget exceeding $1 million
Ability to lead assigned operations including staff development and supervision, development and monitoring of budgets, membership and program development, financial development, marketing and public relations, board and volunteer development
Ability to establish and maintain collaborations with community organizations
YMCA Multi-Team Leader certification preferred
WORKING CONDITIONS :
Requires a person of maturity and good judgment, who can operate with a minimum of guidance from the Vice President of Operations
Requires ability to exercise appropriate independent judgment, to assess facts and issues, and make non-routine decisions regarding day-to-day operational problems and issues
Requires effective team-building and team-leadership skills
Must maintain cooperative, functional relationships with senior leadership team, peers, and subordinates
Must maintain positive, energetic attitude toward YMCA work, goals, and values
Must have ability to respond to emergencies 24 hours a day, and to travel as needed for operational management, including on-site presence in managing major operational problems
Must have superior oral and written communication skills and the ability to respond to a wide variety of constituencies, including staff, volunteers, members, program participants, vendors, community leaders, etc.
Performs the duties of direct reports as needed
ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS :
Physically able to successfully complete required job functions, including use of hands, arms, fingers, able to talk and hear, use a computer, sit and stand, regularly move / lift up to 50 pounds, enter all YMCA environments (office spaces, indoor and outdoor maintenance / mechanical areas, fitness areas, pool and pool space, camping areas, unimproved outdoor locations and other program areas)
Continuous operations requiring attention to detail and multi-tasking
Physically able to successfully complete required certifications
Essential Functions
Division of Duties
60% - Supervision of day to day operations of the assigned YMCA including membership engagement and retention, aquatic and sports programming, youth and family programs, and teen programming
20% - Leadership of Annual Giving Campaign
20% - Board and staff development
Priorities
Supervision of all the day to day operations of the assigned location
Develop, manage, and achieve the budget expectations with an emphasis on Membership growth, Child Care, Program Development, Personal Training Revenue, Sports and Aquatic programming, Community Relations and Fundraising
Responsible to raise funds, based on need & expectation
Board and staff development
Relationship development with community partnerships
Budget and Financial Performance
Develops, manages, and monitors center operating budgets to meet or exceed targets. Initiates and manages adjustments to the budget to ensure a balanced operation and submits reports on current operations
Program Development and Membership Engagement
Implements Association membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills in all interactions. Uses YMCA “listen first” skills to understand and respond to the needs, wants and interests of members. Fosters a climate of innovation and resolves problems to ensure member satisfaction
Develops long-range plans for the expansion of programs and services, in harmony with overall YMCA objectives. Monitors the achievements of these objectives and exercises appropriate action to ensure the achievements of the objectives are of the highest quality programs and services
Represents and promotes the YMCA in the local community by developing positive working and collaborative relationships with other organizations, businesses, and governmental entities
Ensures safety, cleanliness and function of all related facilities and equipment
Team Performance Toward Organizational Goals
Development and supervision of the Family Center operations
Recruits, hires, trains, develops, and leads employees and volunteers. Reviews and evaluates staff performance. Develop strategies to motivate staff and achieve goals. Responsible for supervision of exempt and non exempt employees
Ensures all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting and other administrative systems
Fundraising
Provides leadership and is accountable for achieving annual support (Annual Giving) campaign
Professional Development
Provides leadership to the Board of Managers and related committees
Incorporates character development within the activities of the YMCA
Assists in all areas as assigned by supervisor
Cause-Driven Leadership Competencies
Communication & Influence
Fiscal Management
Engaging Community
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