GWI
Join to apply for the
Senior IT Operations Support Engineer
role at
GWI 18 hours ago Be among the first 25 applicants Join to apply for the
Senior IT Operations Support Engineer
role at
GWI Get AI-powered advice on this job and more exclusive features. Location : New York City
️
Office requirement : 3 days a week in the office
Employment type : Permanent
Salary : $90,000.00 - $100,000 + 5% bonus
At GWI we’re always looking for
extraordinary people
who thrive on making an extraordinary impact. Right now we’re looking for a
Senior IT Operations Support Engineer
to play a key role in our
IT Department in NYC.
If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.
Sounds great, what will I be doing?
As our
Senior IT Ops Support Engineer
in NYC, you'll be at the forefront of providing a seamless experience for all staff. Your responsibilities will include comprehensive hardware and software management, from procurement to support, always with an eye towards efficiency. You'll collaborate extensively with our global IT team, leveraging collective expertise to elevate our NYC office's technological capabilities. Reporting to the IT Operations Manager, you're an inquisitive and proactive individual, eager to tackle any challenge that comes your way.
It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.
What do I need to bring with me?
You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick
all
the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:
Suitable qualifications or certifications such as A+, Network+, ITIL etc required
Experience with cybersecurity tools and best practices, including next-generation antivirus, endpoint protection, DLP solutions, and disk encryption, SSO and MFA
Familiarity with supporting multiple OS versions, including MacOS, iOS, Windows, Android etc.
Experience with configuring and supporting Identity Management Platforms such as Okta, OneLogin, Jumpcloud etc
Experience with Endpoint Management platforms like Jamf, Kandji
A collaborative mindset and willingness to contribute to team culture and shared goals.
Proactive working style - able to understand business technology requirements and to preemptively work to support those needs.
Strong Troubleshooting skills - Ability to adapt to minor and major issues across multiple platforms and devices.
Equally important is attitude. We want people who
think big
(to make an impact),
ask why
(to find a better way), and
show respect
(to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.
Interview steps
Preliminary call
with the Talent Team
First video interview
with the hiring managers
Second video interview
Third (and final*) video interview
with the hiring panel, often including a presentation, followed by a
values conversation
with members of the wider GWI community.
Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.
What exactly is GWI?
GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.
With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.
Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.
What’s in it for me?
You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So
gigantic job satisfaction
comes as standard, but it’s only part of the package. You’ll also get:
Tons of days off:
23 days’ annual leave | End-of-year office closures | Paid sick leave
More than a great salary:
Health insurance plans, plus dental and vision options | Short term and long term disability | 401(k) matching scheme via Voya
Great work-life balance : Flexitime | Early Friday finishes | Work-from-anywhere options
Family-focused flexibility:
Carer days | Enhanced parental leave
A commitment to YOU:
Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities
A commitment to the community:
DE&I committee | Volunteer options | 100% donation matching
Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.
Diversity, Equity & Inclusion
We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of
show respect
and at the heart of our company culture.
We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger.
That’s why we strive to make our offices - and our teams - as diverse as our data.
Want to know more? Take a look at our
Life page on LinkedIn
to learn more about our DE&I initiatives.
The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.
As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing all relevant assistance during the application and interview process.
We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Intelligence Platforms Referrals increase your chances of interviewing at GWI by 2x Sign in to set job alerts for “Information Technology Operations Engineer” roles.
New York, NY $100,000.00-$150,000.00 2 weeks ago Systems Engineer – M365 Technology - to 155k + bonus
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#J-18808-Ljbffr
Senior IT Operations Support Engineer
role at
GWI 18 hours ago Be among the first 25 applicants Join to apply for the
Senior IT Operations Support Engineer
role at
GWI Get AI-powered advice on this job and more exclusive features. Location : New York City
️
Office requirement : 3 days a week in the office
Employment type : Permanent
Salary : $90,000.00 - $100,000 + 5% bonus
At GWI we’re always looking for
extraordinary people
who thrive on making an extraordinary impact. Right now we’re looking for a
Senior IT Operations Support Engineer
to play a key role in our
IT Department in NYC.
If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.
Sounds great, what will I be doing?
As our
Senior IT Ops Support Engineer
in NYC, you'll be at the forefront of providing a seamless experience for all staff. Your responsibilities will include comprehensive hardware and software management, from procurement to support, always with an eye towards efficiency. You'll collaborate extensively with our global IT team, leveraging collective expertise to elevate our NYC office's technological capabilities. Reporting to the IT Operations Manager, you're an inquisitive and proactive individual, eager to tackle any challenge that comes your way.
It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.
What do I need to bring with me?
You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick
all
the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:
Suitable qualifications or certifications such as A+, Network+, ITIL etc required
Experience with cybersecurity tools and best practices, including next-generation antivirus, endpoint protection, DLP solutions, and disk encryption, SSO and MFA
Familiarity with supporting multiple OS versions, including MacOS, iOS, Windows, Android etc.
Experience with configuring and supporting Identity Management Platforms such as Okta, OneLogin, Jumpcloud etc
Experience with Endpoint Management platforms like Jamf, Kandji
A collaborative mindset and willingness to contribute to team culture and shared goals.
Proactive working style - able to understand business technology requirements and to preemptively work to support those needs.
Strong Troubleshooting skills - Ability to adapt to minor and major issues across multiple platforms and devices.
Equally important is attitude. We want people who
think big
(to make an impact),
ask why
(to find a better way), and
show respect
(to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.
Interview steps
Preliminary call
with the Talent Team
First video interview
with the hiring managers
Second video interview
Third (and final*) video interview
with the hiring panel, often including a presentation, followed by a
values conversation
with members of the wider GWI community.
Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.
What exactly is GWI?
GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.
With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.
Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.
What’s in it for me?
You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So
gigantic job satisfaction
comes as standard, but it’s only part of the package. You’ll also get:
Tons of days off:
23 days’ annual leave | End-of-year office closures | Paid sick leave
More than a great salary:
Health insurance plans, plus dental and vision options | Short term and long term disability | 401(k) matching scheme via Voya
Great work-life balance : Flexitime | Early Friday finishes | Work-from-anywhere options
Family-focused flexibility:
Carer days | Enhanced parental leave
A commitment to YOU:
Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities
A commitment to the community:
DE&I committee | Volunteer options | 100% donation matching
Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.
Diversity, Equity & Inclusion
We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of
show respect
and at the heart of our company culture.
We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger.
That’s why we strive to make our offices - and our teams - as diverse as our data.
Want to know more? Take a look at our
Life page on LinkedIn
to learn more about our DE&I initiatives.
The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.
As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing all relevant assistance during the application and interview process.
We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Intelligence Platforms Referrals increase your chances of interviewing at GWI by 2x Sign in to set job alerts for “Information Technology Operations Engineer” roles.
New York, NY $100,000.00-$150,000.00 2 weeks ago Systems Engineer – M365 Technology - to 155k + bonus
New York, NY $140,000.00-$155,000.00 1 month ago New York, United States $60,000.00-$70,000.00 20 minutes ago New York, NY $100,000.00-$150,000.00 3 days ago Windows System Engineer (High Frequency Trading)
New York, United States $150,000.00-$250,000.00 4 days ago New York, NY $135,000.00-$185,000.00 1 day ago New York, NY $130,000.00-$250,000.00 2 weeks ago New York, NY $140,000.00-$165,000.00 1 day ago Desktop Systems Engineer (High Frequency Trading)
New York, United States $100,000.00-$175,000.00 3 weeks ago New York, NY $88,875.00-$133,312.50 2 weeks ago New York, NY $175,000.00-$195,000.00 2 weeks ago Albany, New York Metropolitan Area $26.00-$30.00 1 month ago Manhattan, NY $80,000.00-$90,000.00 4 weeks ago New York, NY $100,000.00-$150,000.00 3 hours ago New York, NY $100,000.00-$200,000.00 2 months ago New York, United States $20.00-$24.00 6 days ago New York, NY $132,000.00-$191,000.00 2 hours ago New York, United States $235,000.00-$275,000.00 1 week ago White Plains, NY $120,000.00-$130,000.00 1 week ago New York, NY $150,000.00-$230,000.00 3 months ago New York, NY $70,000.00-$85,000.00 2 weeks ago Albany, NY $65,000.00-$75,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr