As Director, Strategic Planning & Operations (Marketing, Communications), you will lead strategic planning and operations for marketing and communications (M&C) that accelerate Intuit’s journey as a global financial technology platform company. The role requires developing compelling, data-driven insights and strategies, and driving end-to-end execution as needed in partnership with M&C, and Corporate Responsibility. The role involves managing through influence across internal and external stakeholders, being comfortable with ambiguity, and operating with velocity.
Responsibilities- Deliver annual and 3-year plans for Platform M&C in close partnership with senior leaders across Intuit.Lead key operating mechanisms to drive progress to outcomes.
- Surface insights on marketing effectiveness and efficiency across the M&C ecosystem and partner with teams on execution as needed.
- Partner with segment marketing leaders, Finance, and key external partners to improve marketing effectiveness and efficiency, and scale as One Intuit.
- Partner with Finance and HR to oversee overall Platform M&C org budget and headcount trends vs. plan; inform investment decisions for Intuit Brand initiatives.
- Lead end-to-end planning and operations for key M&C priorities and initiatives, including end-to-end program management to effectively deliver for stakeholders.
- Manage a team of highly talented program management and business operations professionals.
The ideal candidate will have a proven track record of success and significant experience in complex, fast-paced environments. This individual will be a self-starter who can work in a rapidly changing industry and can scale in a high growth environment. You will have demonstrated success in working at a strategic level with the ability to also develop a detailed project plan for the team to execute.
- 10+ years of work experience, preferably in marketing strategy and planning, with strategy consulting background
- Proven experience working with integrated marketing and communications teams and media partners to drive growth and exceed business objectives
- Strong financial acumen with experience in go-to-market KPI development/tracking, budget management, and attention to detail
- Strong strategic, data-driven thinker, with ability to distill complex issues into structured frameworks and handle multiple projects in a fast-paced environment
- Ability to engage and influence cross-functional stakeholders, including Marketing, Finance, and Analytics
- Best-in-class team leader and player, who is comfortable with ambiguity and driving change in matrixed environment
- Embodies extreme ownership, with bias towards execution and moving with velocity
- Demonstrated ability to leverage GenAI systems (ChatGPT, NotebookLM, Google Gemini, etc) in business workflows
- Excellent written and verbal communication skills
- Bachelor’s Degree in Marketing, Business, or related field preferred