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Join to apply for the Sales Engineer, Mid-Level role at Jobright.ai
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Job Summary:
Galileo is the leading platform for Gen AI evaluation and observability, with a mission to democratize building safe, reliable and robust applications in the new era of AI powered software development. The Sales Engineer will play a critical role in the sales process by providing technical expertise, conducting product demonstrations, and developing solutions that meet customer needs.
Responsibilities:
• Serve as the technical expert in our GenAI Evaluation and Observability software, understanding its features, capabilities, and limitations.
• Conduct compelling product demonstrations that address customer needs and showcase the value of our solutions.
• Manage and execute PoC projects, ensuring that customers can effectively evaluate our software's capabilities in their environment.
• Engage with potential customers to understand their technical and business challenges, building strong relationships with technical champions and key stakeholders.
• Collaborate with customers to develop tailored solutions that meet their specific requirements, leveraging our software's capabilities.
• Drive creativity and innovation in our sales engineering processes by identifying and implementing AI-driven capabilities to improve efficiency and effectiveness of our pre-sales activities.
• Assist the sales team in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) by providing detailed technical information.
• Act as a liaison between the customer and product development teams, providing clear, technically articulated feedback to drive product enhancements.
• Support the sales team with technical training, resources, and documentation to enhance their product knowledge and selling capabilities.
• Provide technical support during the sales process, addressing customer inquiries and troubleshooting issues as needed.
Qualifications:
Required:
• 3+ years of experience in presales, solutions engineering, or similar technical role, preferably within the AI/ML or software industry.
• Hands-on experience building, deploying, or working with LLM-based applications and agentic workflows using frameworks like LangChain, LangGraph, OpenAI Agents SDK, Crew AI or similar.
• Strong understanding of common GenAI application patterns including RAG, agentic, multi-agent workflows and the challenges of building reliable AI applications.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Proven track record of managing Proof of Concepts (PoCs) to a successful close, ensuring customer satisfaction and alignment with their objectives.
• Passionate about delivering exceptional customer experiences and driving customer success.
• Strong curiosity and initiative to continuously learn new technologies, stay ahead of GenAI trends, and proactively develop skills and expertise.
• Ability to work collaboratively with cross-functional teams, including sales, product, and engineering.
• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Information Technology) or equivalent work experience.
• Willingness to travel as needed to meet with customers and support sales activities.
Preferred:
• Previously a ML Engineer/Data Scientist who loved working with customers prior to making the transition to a Solutions/Sales Engineer role
• Experience with Python or Typescript and libraries like Streamlit, LangChain, Pandas, and OpenAI
• Strong track record of helping customers onboard onto complex platforms
• Biasing towards thoughtful action with minimal direction
Company:
Galileo.ai is an AI platform that provides services for developing, testing, monitoring, and securing their AI applications. Founded in 2021, the company is headquartered in San Francisco, California, USA, with a team of 51-200 employees. The company is currently Growth Stage. Galileo has a track record of offering H1B sponsorships.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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