Join to apply for the Accounts Receivable Coordinator role at Marshall Industries Inc.
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Join to apply for the Accounts Receivable Coordinator role at Marshall Industries Inc.
Marshall Industries, a leading A/V integration company established in 1975, is currently hiring a full-time Accounts Receivable Coordinator for our Salt Lake office. As an employee-owned company with a strong commitment to customer and employee satisfaction, we take great pride in delivering exceptional Service in the A/V industry.
Primary Role
The purpose of Accounts Receivable Coordinator role is to process and manage customer payments and invoices, and to provide related accounting support as well as prepare and update insurance information for customers.
Responsibilities
- Monitor and manage the accounts receivable aging report to identify overdue accounts.
- Proactively follow up with customers via phone, email, and written correspondence to ensure timely payment of outstanding invoices.
- Investigate and resolve customer billing issues or payment discrepancies in a professional and timely manner.
- Collaborate with internal departments (e.g., Sales, Customer Service, Project Management) to resolve invoice disputes and ensure accurate billing.
- Maintain detailed and organized records of collection activities and customer communications.
- Process incoming payments and apply them accurately to customer accounts.
- Prepare and distribute regular reports on collection status, and aging balances.
- Recommend accounts for escalation, payment plans, or third-party collections when necessary.
- Assist with month-end closing activities related to accounts receivable.
- Ensure compliance with company policies and applicable laws regarding collections and credit practices.
- Two years of Accounts Receivables experience preferred.
- Associates degree in basic accounting or related but not required.
- Ability to build a positive rapport with customers while maintaining the urgency of collections
- Excellent written and verbal communication skills
- Must be responsible, self-motivated, self-starter, personable and well-organized
- Superior customer service skills to deal with both internal and external customers
- Ability to prioritize and manage multiple tasks simultaneously
- Strong interpersonal skills and ability to work with diverse groups
- Proficiency in the use of personal computers and the Microsoft Office Suite including Teams, Outlook, Excel, Word
- Ability to effectively handle stressful situations
- Ability to read and effectively interpret general business documentation
- Standard office environment with moderate noise levels and controlled climate.
- Primarily sedentary role with extended periods of sitting at a desk and working on a computer.
- Frequent use of standard office equipment such as computers, phones, printers, and copiers.
- Occasional interaction with internal departments and external clients via phone, email, or video conferencing.
- May require occasional overtime during month-end or year-end closing periods.
- Ability to sit for prolonged periods while performing data entry and computer-based tasks.
- Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
- Visual acuity to read and interpret data on a computer screen and in printed documents.
- Ability to lift up to 15 pounds occasionally (e.g., files, office supplies).
- Clear verbal communication skills for phone and in-person interactions.
We offer a comprehensive benefits package, including:
- Medical, Dental, and Vision plans
- Life Insurance, Worksite products
- HSA
- EAP, Teledoc
- 401(k), ESOP
- Paid Time Off
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and Finance-
Industries
IT Services and IT Consulting
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