Logo
ChaseSource

Bilingual Collector

ChaseSource, Houston, Texas, United States, 77081

Save Job

Job Title: Bilingual Collector

Delinquent Property Tax Accounts Location: Houston, TX Employment Type: Full-Time We are seeking a Bilingual Collector to join our team and lead efforts in collecting delinquent property taxes for both real and business accounts. This position involves locating overdue accounts, communicating directly with customers, and negotiating repayment plans. The ideal candidate will be fluent in English and Spanish, possess strong communication and organizational skills, and demonstrate professionalism in managing sensitive financial information. Responsibilities include: Locate and monitor delinquent property tax accounts (real and business). Notify customers of overdue balances via phone, email, and mail. Communicate account status, repayment options, and required actions to customers. Negotiate and establish repayment plans in accordance with company policies. Process payments through various methods, including checks by phone, credit card, and e-check. Respond to customer inquiries promptly and professionally. Provide customer service in both English and Spanish. Maintain accurate records of all communications and transactions. Manage time effectively to meet deadlines and follow up on outstanding accounts. Perform additional duties as assigned to support team and organizational goals. Qualifications: High school diploma or equivalent required. Bilingual fluency in English and Spanish is mandatory. Prior experience in collections, customer service, or office administration preferred. Ability to maintain confidentiality and handle sensitive financial data. Availability to work full-time (40 hours per week). Skills: Strong written and verbal communication skills in both English and Spanish. Effective negotiation and problem-solving abilities. Proficiency in Microsoft Office and Internet Explorer. Ability to work independently and collaboratively. Strong attention to detail and organizational skills. Comfortable working with financial data and account records. Excellent time management and multitasking capabilities.

#RECNPA #TheresaLBETC #LINE

ChaseSource is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status.

By applying for this position, you consent to receive calls, AI-generated calls, text messages, and emails from ChaseSource, its affiliates, and contracted partners regarding job opportunities and related updates. Message frequency may vary. Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages. You can opt out at any time by replying STOP or get assistance by replying HELP. For more information, please review our privacy policy at

https://chasesource.com/privacy-policy/

.