Flats LLC
Job Description
Job Description
LEASING AGENT - FLATS® – a ProperXPM Company Location:
Chicago Loop In-office Requirement:
In office | TBD – flexibility required Compensation:
$23 - $25 per hour plus commissions Employment Type:
Full-time, hourly About FLATS
FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being
“anything but expected,”
with a mission to “ bring big style to smart spaces. ” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate. About the Role
As a
Leasing Agent , you’ll be the first impression of our brand for prospective residents. You’ll guide them through the leasing process—from initial contact to move-in—while delivering an elevated, concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building relationships, closing deals, and ensuring our communities are fully leased. Key Responsibilities
Sales & Leasing Excellence · Greet and engage prospective residents with professionalism and enthusiasm. · Conduct tailored property tours that showcase the features, benefits, and lifestyle of our luxury apartments. · Consistently follow up with leads through calls, emails, and texts to maximize conversions. · Negotiate terms and close leases while meeting or exceeding monthly sales targets. Customer Experience · Deliver a warm, solutions-focused approach to all interactions with prospects and residents. · Anticipate resident needs and resolve concerns quickly to maintain satisfaction and retention. Operational & Administrative Support · Process applications, prepare leases, and maintain accurate records in compliance with company policies and legal requirements. · Keep up-to-date on current availability, pricing, and promotions. · Coordinate move-in and move-out activities, ensuring apartments are market-ready. Market & Brand Awareness · Maintain deep knowledge of the local rental market and competitor offerings. · Represent FLATS at community events, open houses, or other promotional activities as needed. Hours & Schedule
· Hours: 40 hours a week · Schedule: TBD
Our Core Values
People-First, Tech-Forward:
We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work. Authentic Candor & Transparency:
We believe honest, direct communication builds trust, accountability, and stronger relationships. Good & Fast Over Perfect & Slow:
We move quickly on adaptable decisions and take a methodical approach for impactful ones. Ownership & Accountability:
We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact. Empathetic Leadership:
Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty.
FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements Qualifications & Experience
· Previous
luxury leasing experience required. ·
Illinois Leasing Agent or Broker’s License required
OR ability to obtain a 120-day Leasing Student Permit before starting. · Strong sales, negotiation, and customer service skills. · Professional demeanor with excellent communication skills. · Organized and detail-oriented with the ability to manage multiple priorities. · Flexible schedule, including potential evenings and weekends. Benefits Compensation & Benefits
· Pay: $23 - $25 per hour plus commissions · Benefits: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO).
Job Description
LEASING AGENT - FLATS® – a ProperXPM Company Location:
Chicago Loop In-office Requirement:
In office | TBD – flexibility required Compensation:
$23 - $25 per hour plus commissions Employment Type:
Full-time, hourly About FLATS
FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being
“anything but expected,”
with a mission to “ bring big style to smart spaces. ” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate. About the Role
As a
Leasing Agent , you’ll be the first impression of our brand for prospective residents. You’ll guide them through the leasing process—from initial contact to move-in—while delivering an elevated, concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building relationships, closing deals, and ensuring our communities are fully leased. Key Responsibilities
Sales & Leasing Excellence · Greet and engage prospective residents with professionalism and enthusiasm. · Conduct tailored property tours that showcase the features, benefits, and lifestyle of our luxury apartments. · Consistently follow up with leads through calls, emails, and texts to maximize conversions. · Negotiate terms and close leases while meeting or exceeding monthly sales targets. Customer Experience · Deliver a warm, solutions-focused approach to all interactions with prospects and residents. · Anticipate resident needs and resolve concerns quickly to maintain satisfaction and retention. Operational & Administrative Support · Process applications, prepare leases, and maintain accurate records in compliance with company policies and legal requirements. · Keep up-to-date on current availability, pricing, and promotions. · Coordinate move-in and move-out activities, ensuring apartments are market-ready. Market & Brand Awareness · Maintain deep knowledge of the local rental market and competitor offerings. · Represent FLATS at community events, open houses, or other promotional activities as needed. Hours & Schedule
· Hours: 40 hours a week · Schedule: TBD
Our Core Values
People-First, Tech-Forward:
We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work. Authentic Candor & Transparency:
We believe honest, direct communication builds trust, accountability, and stronger relationships. Good & Fast Over Perfect & Slow:
We move quickly on adaptable decisions and take a methodical approach for impactful ones. Ownership & Accountability:
We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact. Empathetic Leadership:
Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty.
FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements Qualifications & Experience
· Previous
luxury leasing experience required. ·
Illinois Leasing Agent or Broker’s License required
OR ability to obtain a 120-day Leasing Student Permit before starting. · Strong sales, negotiation, and customer service skills. · Professional demeanor with excellent communication skills. · Organized and detail-oriented with the ability to manage multiple priorities. · Flexible schedule, including potential evenings and weekends. Benefits Compensation & Benefits
· Pay: $23 - $25 per hour plus commissions · Benefits: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO).