Pro-Serv Food Equipment
Job Description
Job Description
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Opportunity for advancement Paid time off Parental leave
Now Hiring: Service Coordinator Pro-Serv Food Equipment Location: New Bern - NC Pay: $17$20 per hour (based on experience) Full-Time | MondayFriday
About Us Pro-Serv Food Equipment is a leading commercial kitchen equipment service company proudly serving North and South Carolina. We specialize in the repair, maintenance, and installation of commercial refrigeration, HVAC, and cooking equipment. We are a tech-driven, high-performance company with a strong commitment to customer service and team accountability.
Position Overview We are seeking a highly organized and proactive
Service Coordinator
to join our operations team. This role is the central hub for ensuring that service orders are received, scheduled, dispatched, and processed according to our standards. The right candidate will thrive in a fast-paced, team-oriented environment and take pride in creating seamless service experiences for our clients and technicians.
Key Responsibilities
Answer incoming service calls and input service requests
Schedule and dispatch technicians based on availability and job urgency
Order parts and coordinate delivery timelines
Prepare and send estimates to customers
Provide timely and professional customer service throughout the service process
Ensure all service work orders are processed and closed accurately
Requirements
Minimum 5 years of customer service and administrative office experience
High school diploma or equivalent required
Strong proficiency in Microsoft Office and Windows-based systems
Excellent organizational and communication skills
Ability to multitask and manage priorities in a dynamic environment
Experience in the service industry or dispatching is a plus
Why Join Pro-Serv?
Competitive pay ($17$20/hr based on experience)
Opportunities for growth and advancement
Supportive, high-energy team culture
Leadership that values accountability, communication, and results
Apply Today! If youre ready to be the heartbeat of our service operations and help keep our team and customers running smoothly,
we want to hear from you .
Job Description
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Opportunity for advancement Paid time off Parental leave
Now Hiring: Service Coordinator Pro-Serv Food Equipment Location: New Bern - NC Pay: $17$20 per hour (based on experience) Full-Time | MondayFriday
About Us Pro-Serv Food Equipment is a leading commercial kitchen equipment service company proudly serving North and South Carolina. We specialize in the repair, maintenance, and installation of commercial refrigeration, HVAC, and cooking equipment. We are a tech-driven, high-performance company with a strong commitment to customer service and team accountability.
Position Overview We are seeking a highly organized and proactive
Service Coordinator
to join our operations team. This role is the central hub for ensuring that service orders are received, scheduled, dispatched, and processed according to our standards. The right candidate will thrive in a fast-paced, team-oriented environment and take pride in creating seamless service experiences for our clients and technicians.
Key Responsibilities
Answer incoming service calls and input service requests
Schedule and dispatch technicians based on availability and job urgency
Order parts and coordinate delivery timelines
Prepare and send estimates to customers
Provide timely and professional customer service throughout the service process
Ensure all service work orders are processed and closed accurately
Requirements
Minimum 5 years of customer service and administrative office experience
High school diploma or equivalent required
Strong proficiency in Microsoft Office and Windows-based systems
Excellent organizational and communication skills
Ability to multitask and manage priorities in a dynamic environment
Experience in the service industry or dispatching is a plus
Why Join Pro-Serv?
Competitive pay ($17$20/hr based on experience)
Opportunities for growth and advancement
Supportive, high-energy team culture
Leadership that values accountability, communication, and results
Apply Today! If youre ready to be the heartbeat of our service operations and help keep our team and customers running smoothly,
we want to hear from you .