Legacy Properties
Job Description
Job Description
We are seeking a driven and enthusiastic
Inside Sales Call Center Agent
to join our high-performing real estate team. You’ll be the first point of contact for prospective buyers and sellers—building rapport, identifying needs, and scheduling appointments for our top-producing agents. This is a fast-paced, performance-driven position with clear goals, bonus potential, ongoing training, and opportunities for career growth.
Job Type : Full-time Benefits: 401(k) Health insurance Paid time off Professional development assistance Schedule: 5 days a week 8-hour shift One weekend day Compensation:
$18 - $20 hourly Responsibilities:
Key Responsibilities Primary duties include outbound calling, e-mail communication, coordination, and scheduling of real estate buying and selling opportunities Achieving productivity, appointment setting,g and revenue targets while responding efficiently to customer inquiries (usually in the form of sales leads) and cold calling Receive and respond to inbound inquiries with professionalism, accuracy, and enthusiasm. Coordinate and schedule real estate buying and selling consultations, ensuring seamless handoffs to field agents. Use
Lofty CRM
to manage and track all lead activity, follow-up tasks, conversation history, and pipeline progress through the sales cycle. Qualify leads by identifying client motivation, timing, competition, and financial details, then relay to the appropriate agent. Follow and internalize team-provided scripts to communicate our value proposition and handle objections effectively. Track and report sales and productivity metrics to leadership. Support the administrative team with timely and personalized follow-up communication. Maintain a high level of service and ensure every client has a positive experience from first contact onward. Participate in regular coaching, team meetings, and training sessions to improve performance and stay aligned with company goals. Qualifications:
Performance Benchmarks After 2 weeks of independent calling: Minimum of 1 appointment set per 3 hours of calling. 13+ appointments per week for full-time employees. At least 75% of appointments must be confirmed and assigned to an agent. Ideal Candidate Profile You are: Enthusiastic, articulate, and confident on the phone. Self-motivated, goal-oriented, and excited to exceed targets. Organized and able to manage your time and follow-up tasks efficiently. A natural communicator with disarming, people-first conversation skills. Someone who wants more than just a weekly paycheck—you’re passionate about selling and success. Comfortable using or learning CRMs and real estate lead platforms (e.g., Lofty). A team player who thrives in a tight-knit, high-impact environment. Eager to grow, take feedback, and participate in ongoing training and development. Working Conditions In-Person position. Must be seated for most of the shift. One 30-minute meal break for shifts of 6+ hours. Additional breaks are determined by the supervisor based on shift length. Shifts may vary seasonally or based on call volume. Attendance & Conduct Expectations Must be clocked in and ready to make calls at the start of each shift. Notify the supervisor promptly if late or unable to work. Submit time-off requests at least two weeks in advance for consideration. Dress Code Neat, clean, and professional attire required. No flip-flops, hats, athletic wear, sweatpants, or revealing clothing. Jeans are permitted if clean and not distressed. Well-groomed appearance expected. About Company Why Join the Sarah Leonard Team? Help one of the nation’s top real estate teams run smarter and more efficiently Use your skills in analysis, structure, and accountability to make a tangible difference Join a supportive team culture that values professionalism, collaboration, and results Enjoy a fast-paced environment where you get to focus on process and performance—not sales
Job Description
We are seeking a driven and enthusiastic
Inside Sales Call Center Agent
to join our high-performing real estate team. You’ll be the first point of contact for prospective buyers and sellers—building rapport, identifying needs, and scheduling appointments for our top-producing agents. This is a fast-paced, performance-driven position with clear goals, bonus potential, ongoing training, and opportunities for career growth.
Job Type : Full-time Benefits: 401(k) Health insurance Paid time off Professional development assistance Schedule: 5 days a week 8-hour shift One weekend day Compensation:
$18 - $20 hourly Responsibilities:
Key Responsibilities Primary duties include outbound calling, e-mail communication, coordination, and scheduling of real estate buying and selling opportunities Achieving productivity, appointment setting,g and revenue targets while responding efficiently to customer inquiries (usually in the form of sales leads) and cold calling Receive and respond to inbound inquiries with professionalism, accuracy, and enthusiasm. Coordinate and schedule real estate buying and selling consultations, ensuring seamless handoffs to field agents. Use
Lofty CRM
to manage and track all lead activity, follow-up tasks, conversation history, and pipeline progress through the sales cycle. Qualify leads by identifying client motivation, timing, competition, and financial details, then relay to the appropriate agent. Follow and internalize team-provided scripts to communicate our value proposition and handle objections effectively. Track and report sales and productivity metrics to leadership. Support the administrative team with timely and personalized follow-up communication. Maintain a high level of service and ensure every client has a positive experience from first contact onward. Participate in regular coaching, team meetings, and training sessions to improve performance and stay aligned with company goals. Qualifications:
Performance Benchmarks After 2 weeks of independent calling: Minimum of 1 appointment set per 3 hours of calling. 13+ appointments per week for full-time employees. At least 75% of appointments must be confirmed and assigned to an agent. Ideal Candidate Profile You are: Enthusiastic, articulate, and confident on the phone. Self-motivated, goal-oriented, and excited to exceed targets. Organized and able to manage your time and follow-up tasks efficiently. A natural communicator with disarming, people-first conversation skills. Someone who wants more than just a weekly paycheck—you’re passionate about selling and success. Comfortable using or learning CRMs and real estate lead platforms (e.g., Lofty). A team player who thrives in a tight-knit, high-impact environment. Eager to grow, take feedback, and participate in ongoing training and development. Working Conditions In-Person position. Must be seated for most of the shift. One 30-minute meal break for shifts of 6+ hours. Additional breaks are determined by the supervisor based on shift length. Shifts may vary seasonally or based on call volume. Attendance & Conduct Expectations Must be clocked in and ready to make calls at the start of each shift. Notify the supervisor promptly if late or unable to work. Submit time-off requests at least two weeks in advance for consideration. Dress Code Neat, clean, and professional attire required. No flip-flops, hats, athletic wear, sweatpants, or revealing clothing. Jeans are permitted if clean and not distressed. Well-groomed appearance expected. About Company Why Join the Sarah Leonard Team? Help one of the nation’s top real estate teams run smarter and more efficiently Use your skills in analysis, structure, and accountability to make a tangible difference Join a supportive team culture that values professionalism, collaboration, and results Enjoy a fast-paced environment where you get to focus on process and performance—not sales