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CSMC Playa Vista

Administrative - Customer Service Representative

CSMC Playa Vista, Los Angeles, California, United States, 90079

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Details

Client Name CSMC Playa Vista Job Type Local Offering Non-Clinical Profession Administrative Specialty Customer Service Representative Job ID 16965291 Job Title Administrative - Customer Service Representative Weekly Pay $860.0

Shift Details

Shift 8hr Days Scheduled Hours 40

Job Order Details

Start Date 09/08/2025 End Date 12/08/2025 Duration 13 Week(s)

Job Description Required Qualifications: • Experience with medical insurance, referral processes, and benefit plans • 1year of recent experience working in an outpatient clinic or medical office setting • Ability to read, understand, and respond to detailed oral and written instructions Covid Vaccinations

Preferred Qualifications: • 2+ years' recent experience working as a Patient Service Representative • Experience with CS-Link/Epic • Understanding of medical terminology

Client Details

Address 12746 West Jefferson Boulevard 3rd/4th Floor City Los Angeles State CA Zip Code 90094

Unit Details

Unit Description • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains policies, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines

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