ZipRecruiter
Technical Support Specialist / Desktop Support Specialist
ZipRecruiter, Washington, District of Columbia, us, 20022
Job DescriptionJob Description
Below are the complete Job details for your review :
Job Title: Technical Support Specialist
Duration: 8
months
with possible extension/ Conversion Location: Washington, DC
20001 Description:
Installs, repairs, and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective, and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
• Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities. • Provides technical feedback on equipment, systems, and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Must Have Desktop/Laptop Repair Laptop/ Desktop server experience Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING Nice To Have Customer Facing Service, Windows 10/11 skills, MAC skills Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.
Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier awards, further validating our industry-leading capabilitiesCompany DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.
Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier awards, further validating our industry-leading capabilities
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months
with possible extension/ Conversion Location: Washington, DC
20001 Description:
Installs, repairs, and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective, and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
• Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities. • Provides technical feedback on equipment, systems, and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Must Have Desktop/Laptop Repair Laptop/ Desktop server experience Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING Nice To Have Customer Facing Service, Windows 10/11 skills, MAC skills Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.
Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier awards, further validating our industry-leading capabilitiesCompany DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.
Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier awards, further validating our industry-leading capabilities
#J-18808-Ljbffr