IT Resource Hunter
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We're Hiring! | Content Operations Specialist/Manager, UGC Community
Are you passionate about building user-generated content (UGC) communities from the ground up? Do you thrive in fast-paced, high-growth environments where you can shape strategy, build systems, and engage creators? We’re looking for a
Content Operations Specialist or Manager
to lead the development and growth of a thriving content ecosystem. This role is ideal for someone who blends strategic thinking with hands-on execution, and who’s excited to own the full lifecycle of a content-driven community — from creator recruitment to content quality, community engagement, and platform innovation. What You’ll Do Build and scale the
UGC content ecosystem
from 0 to 1 Develop and manage a
creator system
(KOCs/KOLs): discovery, recruitment, activation, and retention Design
incentive mechanisms
and engagement programs to boost creator output and satisfaction Plan and execute
community events , interactive challenges, and content campaigns Partner with product and marketing teams to enhance platform features and branded content initiatives Monitor community trends and content performance to drive strategy using
data analytics Maintain
content quality and safety , ensuring a positive user experience Actively communicate with creators to address needs, gather feedback, and build loyalty What You’ll Bring 3+ years of experience in
content operations, creator/influencer management, or UGC community building Proven track record in building or scaling a content ecosystem or creator program Strong knowledge of
community dynamics , content strategy, and user behavior Excellent skills in
content planning ,
user operations , and
data interpretation Exceptional cross-functional collaboration and project management abilities Fluent in
Chinese and English
(written and spoken) Bonus: Experience in
news, lifestyle, or general knowledge platforms , and a product-oriented mindset Be a key player in building a
content-driven platform from the ground up Take full ownership of impactful, strategic community-building initiatives Collaborate with talented teams across product, marketing, and engineering Enjoy a competitive compensation package and
top-tier benefits
including: 401(k) with company match Paid time off, holidays, and parental leave FSA and commuter benefits Team events and activity budget Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management Industries Software Development Referrals increase your chances of interviewing at IT Resource Hunter by 2x Get notified about new Operational Specialist jobs in
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#J-18808-Ljbffr
Content Operations Specialist or Manager
to lead the development and growth of a thriving content ecosystem. This role is ideal for someone who blends strategic thinking with hands-on execution, and who’s excited to own the full lifecycle of a content-driven community — from creator recruitment to content quality, community engagement, and platform innovation. What You’ll Do Build and scale the
UGC content ecosystem
from 0 to 1 Develop and manage a
creator system
(KOCs/KOLs): discovery, recruitment, activation, and retention Design
incentive mechanisms
and engagement programs to boost creator output and satisfaction Plan and execute
community events , interactive challenges, and content campaigns Partner with product and marketing teams to enhance platform features and branded content initiatives Monitor community trends and content performance to drive strategy using
data analytics Maintain
content quality and safety , ensuring a positive user experience Actively communicate with creators to address needs, gather feedback, and build loyalty What You’ll Bring 3+ years of experience in
content operations, creator/influencer management, or UGC community building Proven track record in building or scaling a content ecosystem or creator program Strong knowledge of
community dynamics , content strategy, and user behavior Excellent skills in
content planning ,
user operations , and
data interpretation Exceptional cross-functional collaboration and project management abilities Fluent in
Chinese and English
(written and spoken) Bonus: Experience in
news, lifestyle, or general knowledge platforms , and a product-oriented mindset Be a key player in building a
content-driven platform from the ground up Take full ownership of impactful, strategic community-building initiatives Collaborate with talented teams across product, marketing, and engineering Enjoy a competitive compensation package and
top-tier benefits
including: 401(k) with company match Paid time off, holidays, and parental leave FSA and commuter benefits Team events and activity budget Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management Industries Software Development Referrals increase your chances of interviewing at IT Resource Hunter by 2x Get notified about new Operational Specialist jobs in
Mountain View, CA . Operations Associate - Full Time - Entry Level
Sunnyvale, CA $94,000.00-$154,000.00 2 days ago Mountain View, CA $118,000.00-$170,000.00 4 days ago Mountain View, CA $77,000.00-$110,000.00 4 days ago Dean of Operations, SY 25- 26 (California)
Redwood City, CA $103,663.00-$122,635.00 1 month ago Strategy and Operations Principal Lead, Chief of Staff
Mountain View, CA $180,000.00-$267,000.00 4 days ago Executive Assistant & Operations Coordinator
Santa Clara, CA $60,000.00-$100,000.00 3 days ago Mountain View, CA $81,000.00-$133,000.00 2 weeks ago Mountain View, CA $81,000.00-$133,000.00 2 weeks ago San Jose, CA $68,640.00-$95,000.00 4 weeks ago Executive Assistant & Operations Coordinator
San Jose, CA $94,704.00-$107,004.00 1 week ago Palo Alto, CA $100,000.00-$120,000.00 2 weeks ago Anti-Fraud Operations, Global Selling Specialist - USDS
San Jose, CA $73,467.00-$111,112.00 1 week ago Talent Acquisition Operations Specialist - Software
Mountain View, CA $98,900.00-$158,000.00 1 week ago San Mateo, CA $55,000.00-$160,000.00 2 weeks ago Mountain View, CA $71,000.00-$116,000.00 1 week ago Administrative Assistant, Member Experience Core Systems
Executive Assistant & Operations Coordinator
San Jose, CA $94,704.00-$107,004.00 1 week ago San Jose, CA $71,778.00-$151,112.00 3 weeks ago eCommerce Operations Support Specialist (Remote, USA)
Pleasanton, CA $55,000.00-$80,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr