Jobright.ai
Mid-Level Technical Account Manager (US Remote)
Jobright.ai, San Francisco, California, United States, 94199
Mid-Level Technical Account Manager (US Remote)
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Mid-Level Technical Account Manager (US Remote)
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Jobright.ai Mid-Level Technical Account Manager (US Remote)
1 day ago Be among the first 25 applicants Join to apply for the
Mid-Level Technical Account Manager (US Remote)
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Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Upwind Security is a next-generation Cloud Security Platform focused on providing precise insights and efficient cloud security management. They are seeking a Technical Account Manager to build strong relationships with customers, ensuring successful onboarding and long-term value from the Upwind platform. Responsibilities: • Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities • Lead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilities • Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience • Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions • Partner with sales during renewals and expansion to align technical planning with customer needs and drive value • Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platform • Understand and advocate for your customers needs cross functionally (i.e. Product Management and Technical Support) Qualifications: Required: • 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles • Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps • Excellent communication, problem-solving, and relationship-building skills • Experience leading technical projects, managing cloud deployments, and driving feature adoption • Strategic mindset with the ability to align technical solutions to business goals Preferred: • Relevant certifications in cloud or security Company: Upwind Security provides cybersecurity solutions to protect organizations from digital threats and vulnerabilities. Founded in 2022, the company is headquartered in San Francisco, California, USA, with a team of 201-500 employees. The company is currently Growth Stage. Upwind Security has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Technical Account Manager jobs in
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Join to apply for the
Mid-Level Technical Account Manager (US Remote)
role at
Jobright.ai Mid-Level Technical Account Manager (US Remote)
1 day ago Be among the first 25 applicants Join to apply for the
Mid-Level Technical Account Manager (US Remote)
role at
Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Upwind Security is a next-generation Cloud Security Platform focused on providing precise insights and efficient cloud security management. They are seeking a Technical Account Manager to build strong relationships with customers, ensuring successful onboarding and long-term value from the Upwind platform. Responsibilities: • Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities • Lead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilities • Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience • Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions • Partner with sales during renewals and expansion to align technical planning with customer needs and drive value • Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platform • Understand and advocate for your customers needs cross functionally (i.e. Product Management and Technical Support) Qualifications: Required: • 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles • Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps • Excellent communication, problem-solving, and relationship-building skills • Experience leading technical projects, managing cloud deployments, and driving feature adoption • Strategic mindset with the ability to align technical solutions to business goals Preferred: • Relevant certifications in cloud or security Company: Upwind Security provides cybersecurity solutions to protect organizations from digital threats and vulnerabilities. Founded in 2022, the company is headquartered in San Francisco, California, USA, with a team of 201-500 employees. The company is currently Growth Stage. Upwind Security has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Technical Account Manager jobs in
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