Logo
Stampli

Customer Support Specialist - Accounts Payable

Stampli, Mountain View, California, us, 94039

Save Job

Careers at the fastest-growing AI company in the space

We’re revolutionizing the massive procure-to-pay market with unmatched AI innovation and unprecedented growth Customer Support Specialist - Accounts Payable

About The Position

We are looking for curious and energetic individuals with a background in Accounts Payable, eager tochannel their expertise in a new, exciting setting. If you’re looking to apply your AP skills within the world of technology, then Stampli’s Customer Support Specialist could be the role for you! As a Customer Support Specialist, you will be an expert on Stampli‘s Financial Operations Platform for new and current customers, and help them with all aspects of support, onboarding, training and customer success. This primarily includes working with our customers directly via our chatbox, Intercom, and simple integration to accounting systems such as NetSuite, Sage Intacct and QuickBooks. Experience with at least one of these systems is a big plus! What You Will Do

Answer customer inquiries within Intercom promptly, efficiently, and professionally. Collaborate closely with Customer Success leadership, Product, and Development teams to escalate complex issues. Be a trusted resource for both current and new customers on all aspects of Stampli’s Financial Operations Platform. Proactively explore AI-driven methods to enhance customer support efficiency to streamline invoice processing and approval workflows. Assist customers in leveraging AI-powered features, such as Billy the Bot, to automate invoice processing, approvals, and communications—maximizing efficiency and minimizing manual work. What You Will Bring

Minimum 1 year Accounts Payable experience Organized, curious, and motivated to learn Experience with Purchase Orders Experience with ERP's (Sage Intacct, QuickBooks, Oracle NetSuite) Bachelor’s Degree or equivalent work experience Service oriented and collaborative Experience nurturing relationships with vendors Knows their debits and credits (and has done postings before) Familiarity with AI-based automation tools in finance operations or a strong desire to develop expertise in enhancing AP workflows through technology. You’re agile, data-aware, and always asking: “What’s a smarter way to do this?” You Will Get

The flexibility of working from our Mountain View, CA office three days a week (Tuesday, Wednesday, and Thursday), with the option to work remotely for the remainder of the week. Full medical, dental, and vision insurance 401(k) + employer match Access to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflows Opportunities and development for career and personal growth Strong and experienced leadership that supports your growth and success An open-concept, modern workspace within an inclusive and dynamic scale-up culture The base salary hiring range for this position is $70,000 + Bonus. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Why Join Stampli?

Stampli is revolutionizing financial operations with AI, far ahead of competitors. For nearly a decade, our AI assistant, Billy the Bot, has set the industry standard—processing $100B+ in invoices annually and saving millions of labor hours for 1,600+ customers. More than automation, Billy transforms finance teams by freeing them of manual work. Our explosive growth places us among the top tech companies at our stage, with exceptionally low churn. After conquering the Accounts Payable space, we're now revolutionizing the entire procure-to-pay (P2P) lifecycle with our new platform that "connects every dot from request to reconciliation." What sets us apart? We adapt to customers—not the other way around—integrating with 70+ ERPs in weeks, not months. Our customer-first approach extends to our award-winning workplace culture, with vibrant offices in Mountain View, Nashville, and our newest location in Austin. We've earned multiple Comparably awards, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits. Here at Stampli, we build exceptional products with exceptional people. Join our dynamic team where your career will thrive in an environment that champions creativity, collaboration, and growth! Apply for this position

We seek the best of the best

We have positions in Mountain View, Austin, Nashville, and Tel Aviv. Stampli Tel Aviv Congress Ave. 515 Congress Ave. suite 2420, Austin, TX 78701 Why we're different

Award Winning Culture

Making Headlines

Stampli’s Eyal Feldman Named #10 Best CEO of 2024

Stampli CEO Eyal Feldman was named in the top ten of Comparably’s list of the 75 Best CEOs. Stampli also received multiple Comparably awards in 2024 for its strong workplace culture, employee satisfaction, and industry-leading innovation. Stampli Receives Comparably’s Best Leadership Team, Best CEO for Diversity, and Best CEO for Women Awards

Stampli announces it has been recognized by Comparably as a Top 100 company in three prestigious categories Stampli recognized by TrustRadius as a Top Rated accounts payable software

Stampli receives the 2024 Top Rated Award from TrustRadius for accounts payable software, backed by customer reviews praising exceptional support, easy approvals, and efficient payments. Stampli, the invoice management platform, launches a digital card

Stampli, a SaaS company that streamlines corporate invoice management, has announced the launch of Stampli Card. Stampli Lands #2 Spot on G2’s 2022 Best of Software Awards: Accounting & Finance

Stampli, today announces it has been recognized in G2’s 2022 Best Software Awards. Once again, Stampli’s CEO and Cofounder, Eyal Feldman, has been named a Top 50 SaaS CEO by The Software Report in their recently released 2021 report. Stampli Recognized for Best Company Culture, Best CEO, Best Place to Work for Women, and Best Place to Work for Diversity

Stampli, has been recognized by Comparably as a top company in four prestigious categories. Stampli Named Best Accounts Payable Solution in 2021

The FinTech Breakthrough Awards program honors excellence in Financial Technologies and Services companies and products across categories. Stampli announced its Series C financing round led by Insight Partners with participation from Signalfire and Nextworld Capital. 8 FinTech Companies Leading the Charge in 2021

Stampli is the leader in accounts payable automation, which helps companies manage, track and seamlessly pay invoices from vendors. Why Automation Must Be In Your Company’s Tech Library

One of the leading financial automation platforms, Stampli, has noted the tidal shift occurring in how entrepreneurs think about their tech stack. Stampli Named G2 Leader in AP Automation

Stampli is named Leader in G2’s Summer 2021 Reports for AP Automation. This marks the eighth quarter in a row Stampli received this distinction. The Stampli Partner Program is designed to help channel partners modernize both their mid-market and enterprise clients’ invoice management processes. These are the 25 small and midsize companies with the best work-life balance

Comparably published its ranking of the companies that are highly rated for work-life balance.

#J-18808-Ljbffr