Trinity Health
Lab Section Leader
POSITION PURPOSE Lab Section Leader to support the Hospital Courier Department in our Laboratory. The Couriers play a vital role in patient care by safely transporting medical specimens from collection sites to the main laboratory for timely processing. They ensure secure, compliant handling of sensitive materials while maintaining professionalism and efficiency across all routes. The Lab Section Leader coordinates the activities of the 40 colleagues comprising the Lab Courier department. The leader also participates in the performance of tasks that fall within the range of the section. Full-time benefited position scheduled 40 hours per week on the Day shift. WHAT YOU WILL DO Team Supervision & Scheduling Provides functional supervision of colleagues, including work assignments, shift transitions, and staffing levels to ensure smooth operations.
Timekeeping & Attendance Management Serves as Kronos timekeeper, tracking absences, tardiness, and coordinating with The Hartford on leave of absence (LOA) matters, including intermittent leaves.
Performance & Development Support Assists the manager with evaluations, StandOut check-ins, and monitors associate performance for quality, timeliness, and productivity.
Training & Onboarding Coordinates onboarding and on-the-job training for new colleagues; contributes to training program development and in-service education.
Recruitment & Employee Relations Participates in interviewing, hiring, and disciplinary processes; resolves minor employee relations issues and recommends personnel actions.
Operational Oversight & Troubleshooting Supports daily operations by solving technical and procedural issues, consulting with colleagues, and escalating unresolved problems to the manager.
Documentation & Compliance Maintains accurate records, procedure manuals, and files in accordance with hospital policy and legal requirements.
Equipment & Process Improvement Evaluates equipment needs, performs basic troubleshooting, and recommends new methods or procedures for routine implementation.
Client & Interdepartmental Communication Acts as liaison for nursing units and client offices, resolving non-managerial issues related to specimens, requests, and results.
Safety, Confidentiality & Professionalism Ensures safe work practices, maintains confidentiality of sensitive information, and fosters a collaborative, respectful work environment.
MINIMUM QUALIFICATIONS Requires high school diploma or equivalent.
Two to three years progressively more responsible related work experience.
Valid Michigan Driver's License.
POSITION BENEFITS AND HIGHLIGHTS Competitive compensation.
DailyPay opportunity for earned wage access.
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
Benefits effective Day One! No waiting periods.
Retirement savings plan with employer match.
Opportunity for growth and advancement throughout Trinity Health
Tuition Reimbursement
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
POSITION PURPOSE Lab Section Leader to support the Hospital Courier Department in our Laboratory. The Couriers play a vital role in patient care by safely transporting medical specimens from collection sites to the main laboratory for timely processing. They ensure secure, compliant handling of sensitive materials while maintaining professionalism and efficiency across all routes. The Lab Section Leader coordinates the activities of the 40 colleagues comprising the Lab Courier department. The leader also participates in the performance of tasks that fall within the range of the section. Full-time benefited position scheduled 40 hours per week on the Day shift. WHAT YOU WILL DO Team Supervision & Scheduling Provides functional supervision of colleagues, including work assignments, shift transitions, and staffing levels to ensure smooth operations.
Timekeeping & Attendance Management Serves as Kronos timekeeper, tracking absences, tardiness, and coordinating with The Hartford on leave of absence (LOA) matters, including intermittent leaves.
Performance & Development Support Assists the manager with evaluations, StandOut check-ins, and monitors associate performance for quality, timeliness, and productivity.
Training & Onboarding Coordinates onboarding and on-the-job training for new colleagues; contributes to training program development and in-service education.
Recruitment & Employee Relations Participates in interviewing, hiring, and disciplinary processes; resolves minor employee relations issues and recommends personnel actions.
Operational Oversight & Troubleshooting Supports daily operations by solving technical and procedural issues, consulting with colleagues, and escalating unresolved problems to the manager.
Documentation & Compliance Maintains accurate records, procedure manuals, and files in accordance with hospital policy and legal requirements.
Equipment & Process Improvement Evaluates equipment needs, performs basic troubleshooting, and recommends new methods or procedures for routine implementation.
Client & Interdepartmental Communication Acts as liaison for nursing units and client offices, resolving non-managerial issues related to specimens, requests, and results.
Safety, Confidentiality & Professionalism Ensures safe work practices, maintains confidentiality of sensitive information, and fosters a collaborative, respectful work environment.
MINIMUM QUALIFICATIONS Requires high school diploma or equivalent.
Two to three years progressively more responsible related work experience.
Valid Michigan Driver's License.
POSITION BENEFITS AND HIGHLIGHTS Competitive compensation.
DailyPay opportunity for earned wage access.
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
Benefits effective Day One! No waiting periods.
Retirement savings plan with employer match.
Opportunity for growth and advancement throughout Trinity Health
Tuition Reimbursement
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.