LHH Recruitment Solutions
Bilingual Customer Service Representative
LHH Recruitment Solutions, Phoenix, Arizona, United States, 85003
LHH Recruitment Solutions is partnering with a Distribution Company in Phoenix, AZ that is looking for a Bilingual (Spanish/English) Customer Service Representative to join the team! This position is full-time in-office Monday through Friday. Pay is $17-$20 per hour depending on prior experience.
We are seeking a highly motivated and bilingual (Spanish-English) Customer Service Representative to join our dynamic call center team. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction through effective communication in both Spanish and English.
Responsibilities: - Handle inbound and outbound customer calls in both Spanish and English. - Provide accurate information regarding products, services, and policies. - Resolve customer complaints and issues efficiently and professionally. - Document customer interactions and maintain detailed records. - Collaborate with team members to improve customer service processes. - Meet performance targets including call handling time, customer satisfaction, and resolution rates.
Qualifications: - Fluent in both Spanish and English (spoken and written). - 1 year recent experience in a call center or customer service role preferred. - Excellent communication and interpersonal skills. - Ability to multitask and work in a fast-paced environment. - Proficient in using computer systems and CRM software. - High school diploma or equivalent; additional education or certifications are a plus.
If you meet the requirements and interested in this position, apply now!
Pay Details:
$17.00 to $20.00 per hour
Search managed by:
Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are seeking a highly motivated and bilingual (Spanish-English) Customer Service Representative to join our dynamic call center team. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction through effective communication in both Spanish and English.
Responsibilities: - Handle inbound and outbound customer calls in both Spanish and English. - Provide accurate information regarding products, services, and policies. - Resolve customer complaints and issues efficiently and professionally. - Document customer interactions and maintain detailed records. - Collaborate with team members to improve customer service processes. - Meet performance targets including call handling time, customer satisfaction, and resolution rates.
Qualifications: - Fluent in both Spanish and English (spoken and written). - 1 year recent experience in a call center or customer service role preferred. - Excellent communication and interpersonal skills. - Ability to multitask and work in a fast-paced environment. - Proficient in using computer systems and CRM software. - High school diploma or equivalent; additional education or certifications are a plus.
If you meet the requirements and interested in this position, apply now!
Pay Details:
$17.00 to $20.00 per hour
Search managed by:
Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.