Goodwill Industries of Lane and South Coast Counties

STORE MANAGER - FLOATING

Goodwill Industries of Lane and South Coast Counties, Anchorage

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About Us
The mission of Goodwill Industries of Lane and South Coast Counties & Alaska is to provide vocational opportunities to individuals with barriers to employment. Those who work at Goodwill get more than a paycheck; they go home with a sense of pride, dignity, and a job well done. They know they are making a difference in the community.

Benefits
Goodwill offers a comprehensive and competitive benefits package, including:

Medical, Dental and Vision insurance
Paid Holidays, including a floating holiday
Paid Vacation
403(b) retirement plan with generous matching contributions after one year
Employee Assistance Program

Floating Manager-Alaska
About Us
The mission of Goodwill Industries of Lane and South Coast Counties & Alaska is to provide vocational opportunities to individuals with barriers to employment. Those who work at Goodwill get more than a paycheck; they go home with a sense of pride, dignity, and a job well done. They know they are making a difference in the community.
Benefits
Goodwill offers a comprehensive and competitive benefits package, including:

Medical, Dental and Vision insurance
Paid Holidays, including a floating holiday
Paid Vacation
Paid Sick Leave
403(b) retirement plan with generous matching contributions after one year
Employee discount
Career advancement opportunities
Employee Assistance Program

Job Description
The Floating Manager’s responsibility assist the Retail Store Manager, as well as work in the absence of the Retail Store Manager. The position requires training and working at all retail locations within the region based on the business needs of the organization. Position shares responsibility for the overall store operation including collection of donations, processing, sales, personnel management, financial performance, and loss control activities by performing the following duties personally or through subordinate supervisors.
Essential Duties And Responsibilities

Directly supervises all store employees within the assigned store
Ensures that quality customer service is provided by employees in a timely and courteous manner to all shoppers, donors and other employees and effectively responds to customer complaints or inquiries
Oversees the proper handling and processing of incoming and outgoing donations, merchandise, processing goods, salvage goods and waste
Maximize sales performance through proper rotation, display, signage and kaizen efficiencies; meets or exceeds sales goals on a consistent basis
Operates business to pass retail audits with a score of 90% or higher and meets or exceeds 90% average goal on mystery shops
Maintain sales floor appearance, cleanliness and shopping environment including but not limited to floor care, fitting rooms, cash register, and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors
Trains and supervises employees engaged in sales work, donation processing and other policies and procedures as necessary
Effectively manages the assigned store to ensure proper adherence by store personnel to company policies and procedures.

Experience

Minimum of five years’ management experience in a retail, restaurant, or hospitality environment required
Profit and loss, sales or cost management accountability experience preferred

Required Skills, Education, Certifications And Licenses

High school diploma or GED
Must be at least 21 years of age
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Current CPR/First Aid card or ability to obtain within 90 days
Must have valid Alaska driver’s license and insurable driving record
Must have reliable transportation
Must possess strong interpersonal skills and excellent verbal and written communication skills with the ability to effectively communicate with employees at all levels of the organization.
Fluent in speaking, reading and writing the English language.

Goodwill Industries has a zero-tolerance drug and alcohol policy. All job offers are contingent on passing a background check including a drug and alcohol test that includes screening for THC.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Business Development
Industries
Non-profit Organizations

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