Mid-Level Partner Program Operations Manager

Mid-Level Partner Program Operations Manager

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Mid-Level Partner Program Operations Manager

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Job Summary:

Sigma is a cloud analytics and business intelligence tool company, and they are seeking a Partner Program Operations Manager to launch and manage their partner program. This role involves operationalizing the partner program, managing strategic partner operations, and communicating with partners to ensure effective program execution.

Responsibilities:

• Establishing and executing operational processes to support the Sigma partner program, including (but not limited to):

• Recruiting, signing and onboarding new partners, including managing contractual redlines with legal counterparts as needed

• Managing inbound partner lead registrations and tracking status of resulting sales opportunities

• Reconciling and paying incentive funds to partners

• Measuring partners’ performance on program metrics relative to tier and specialization requirements

• Tracking status of partner employees’ training and certification results

• Executing key operational tasks for Sigma’s participation in the Snowflake and Databricks partner programs, including deal registration, customer references, and status of Sigma employee certifications

• Communicating with Sigma partners on Program-related topics, and enabling the Sigma sales organization on the partner program and how to interface with external partner programs

• Identifying requirements for tooling improvements in support of making program processes as efficient as possible across the partner tech stack, and working with team and IT stakeholders to execute

• Benchmarking the Sigma partner program relative to peer and competitor programs to identify areas to improve

Qualifications:

Required:

• 4+ years experience managing the partner program at a $100M+ ARR SaaS company

• Process improvement mindset, with a heavy focus on repeatability, scalability, and documentation

• Experience working cross-functionally with colleagues in Sales, Marketing, Legal and Finance in support of the partner program

• Familiarity with the partner tech stack, including Salesforce, Crossbeam, and Gong, and partner portals/PRM as a category

• Interest and excitement to build in Sigma, particularly using generative AI and Sigma Data Apps

• Comfort with ambiguity

Preferred:

• Knowledge and experience in the BI/analytics software industry

• Knowledge of the Snowflake, Databricks, Amazon Redshift and Google BigQuery partner ecosystems

• Experience working directly with SI/Consulting or Technology/ISV partners

Company:

Sigma is not another Business Intelligence tool. Founded in 2014, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Late Stage. Sigma has a track record of offering H1B sponsorships.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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