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Job Summary:
Planet Labs is a company that designs, builds, and operates the largest constellation of imaging satellites, delivering valuable datasets for various sectors. They are seeking a highly organized and analytical SaaS Operations Manager to oversee the lifecycle of their SaaS applications, managing aspects such as purchasing, onboarding, and compliance while collaborating with various stakeholders.
Responsibilities:
• Maintain a comprehensive system of record for all SaaS applications.
• Proactively monitor and report on SaaS application adoption, utilization, spending, and value to inform decision-making.
• Drive efficiency in the SaaS portfolio by identifying redundant applications and optimizing licenses.
• Manage SaaS renewals and supplier relationships, including conducting regular business reviews (QBRs).
• Develop and implement strategies for SaaS spend optimization, identifying cost-saving opportunities.
• Partner with business unit (LOB) stakeholders (Finance, Sales, Customer Success, Support, Marketing, PPL, etc.) on the evaluation, selection, and procurement of new SaaS solutions.
• Work with Corporate Engineering, Security and LOB stakeholders on process improvements related to SaaS management and SDLC practices.
• Ensure compliance with cybersecurity, data privacy, legal, and financial requirements for all new software purchases.
• Communicate clearly to stakeholders regarding software procurement processes, schedules, metrics, risks, and mitigation strategies.
• Implement and manage processes for user license lifecycle management (onboarding and offboarding) for SaaS applications.
• Contribute to the development of IT best practices for application adoption, license provisioning, and governance.
Qualifications:
Required:
• Bachelor's degree in a technically relevant field.
• 4+ years of relevant work experience in a technical project management, vendor management, or similar role
• Outstanding communication, negotiation, and facilitation skills, with the ability to influence diverse stakeholders.
• Analytical skills with the ability to interpret data and make informed decisions.
• Understanding of software development lifecycle (SDLC)
Preferred:
• Experience in a SaaS or SaaS-focused role
• Knowledge of SaaS management platforms (SMPs), such as Productiv
• Experience with creating and maintaining approved application catalogues
• Experience with OKTA and Jira administration.
Company:
Planet is an aerospace and data analytics company that builds small satellites and delivers information about the changing planet. Founded in 2010, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Public Company. Planet has a track record of offering H1B sponsorships.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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