Chambers eat + drink

Restaurant General Manager

Chambers eat + drink, San Francisco

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About Us
Situated in the iconic Phoenix Hotel, with a large outdoor courtyard and swimming pool, Chambers is one of the city’s most unique locations. We are an established restaurant, lounge, and event venue going into our 10th year of operations.
About The Position
Our beloved GM is moving onto a new chapter and we are looking to help fill her shoes. Broadly speaking the role of this position is to assist ownership with managing the day to day operations as well as establishing new avenues for growth. This position directly oversees a staff of 35-50 people. As the title suggests, qualified candidates will be expected to generally manage all aspects of operations, including but not limited to the following:

Collaborate with Executive Chef on menu creation and administration
Oversee management of cocktail and beverage program, including inventory and ordering
Oversee HR needs including onboarding
FOH staff scheduling
Oversee event operations and finances
Collaborate with ownership on budget creation and management
Assist with administration of existing processes

This position will be full-time, salaried with annual performance based bonus and benefits. We are looking for a seasoned manager but we'd be willing to consider a more junior candidate. In either case, alignment of ethos is a priority. See below.
About You
You love providing superior customer service, not because it’s required but because you thrive on it. You know how to delegate when it’s appropriate but you also know how to jump in the trenches when it’s required. You are a leader, not a boss. You are tenacious and creative when approached with a unique problem. You are a people-pleaser but not a push-over. You prefer to be nice but you recognize the need for discipline. You lead by example and your words match your actions. You interact truthfully and respectfully with everyone you work with regardless of their position. You ask the difficult questions and do the difficult thing when required. You know the difference between blame and accountability. You understand and prioritize the big picture but you never forget the details. You strive to be helpful in any situation you encounter. You are able to communicate effectively both verbally and in writing.
Technical Stuff
Required Skills and Experience:

3+ years experience managing a high volume bar, restaurant, and/or event venue
Proficiency with spreadsheets and other accounting tools
Familiarity with G-suite business Apps: Drive, Calendar, etc
Experience with Micros POS
MS Word, Excel, Powerpoint or equivalent
Administration of reservation system (Opentable, SeatMe, etc)
Inventory management tools, especially Barkeep

Expertise In These Areas Is Highly Desired

Proficiency working with and managing to a P&L
Marketing and brand management
Experience with private event sales and administration
Adobe CS (esp. Indesign)
Copper CRM
Facebook marketing/advertising tools
Design and web development

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Other
Industries
Non-profit Organizations, Strategic Management Services, and Writing and Editing

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