Senior Technical Program Manager (Cyber), Public Sector
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Senior Technical Program Manager (Cyber), Public Sector
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Join to apply for the Senior Technical Program Manager (Cyber), Public Sector role at Jobright.ai
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Job Summary:
Scale AI is at the forefront of the AI industry, focusing on enhancing generative AI and large language models. They are seeking a Cyber Technical Program Manager to manage critical processes for their Public Sector team, ensuring customer success and overseeing the creation of evaluation datasets for cyber national security objectives.
Responsibilities:
• Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Oversee end-to-end creation and delivery of high-quality datasets that evaluate model performance in cyber domains (i.e., malicious network traffic, cryptographic systems, adversarial LLM prompts, threat intelligence, and cyber ethics)
• Oversee and track the deployment of Scale software within customer environments and systems
• Lead with a 'whatever-it-takes' mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Manage customer relationships from the executive to the end user
• Oversee onboarding and successful implementation of customer accounts
• Partner with customers to understand operational issues and advocate for their fixes with Scale engineers
• Work directly with customer's engineering teams and end users, answering questions and addressing issues with use of our products and solutions
Qualifications:
Required:
• An active Top Secret security clearance with polygraph (required)
• 5+ years of experience in the cybersecurity sector, within or in collaboration with a government institutions
• Deep domain knowledge of cyber topics inclusive of quantum-resistant cryptography, network activity, ethical hacking, cyber security preparedness, cyber incidents
• Willingness to be onsite with the customer in the Washington DC area 4 days per week and able to travel at least 25% of the time (as needed)
• Technical degree in computer science, engineering, or related field
• High cross-functional influence and EQ
• Excellent communication and presentation skills with external stakeholders
• A history of diligence and organization across multiple work streams
Preferred:
• 5+ years of experience in program management, operations, or customer facing role
• 10+ years of experience in the cybersecurity sector, within or in collaboration with a government institution.
• Experience operating in a fast-paced startup environment
• Passion for solving complex challenges and building efficient systems in AI
• A basic understanding of ML operations and an aptitude to develop mastery on computer vision and generative AI workflows / products
Company:
Scale AI provides a data-oriented platform that assists in the development of AI applications. Founded in 2016, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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