1 day ago Be among the first 25 applicants
Milestone Technologies, Inc. provided pay range
This range is provided by Milestone Technologies, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$35.00/hr - $40.00/hr
Direct message the job poster from Milestone Technologies, Inc.
Sr. Talent Acquisition Partner/Sr. Technical Recruiter at Milestone TechnologiesConnecting Great People with Great Companies
12+ Month W2 Contract; No C2C or 3rd Party Vendor Available
100% Onsite; 5 days a week to San Francisco, CA 94105
MUST HAVE MAJORITY MAC SUPPORT EXPERIENCE
The Engineering team includes Data, IT, Security, and Software, and is responsible for building innovative products and infrastructure. We believe that engineers should accelerate the business through technology and collaborate across multiple teams to accomplish that.
What you’ll do:
You will be supporting the various IT needs of employees across all departments and teams. Primarily, your role will be to unblock other employee's work by resolving tickets quickly and efficiently. You will give excellent customer service by utilizing creative thinking and problem-solving skills. You will work within the IT Support Team to build more mature systems and support IT projects across many teams.
Responsibilities:
- Coordinate sending and receiving IT equipment via our vendors
- Troubleshoot and resolve software issues for Mac and PC
- Know when to escalate complex issues
- Support various IT Systems including Slack, G Suite, Jamf, Okta, Jira/Confluence, Mac, PC, Zoom, and more
- Identify Mac and PC hardware issues, work with external vendors to provide repairs and replacements
- Troubleshoot basic network issues (DNS, VPN, and WiFi)
Requirements:
- JAMF MDM experience
- Desire to learn new technologies and skills
- Ability to handle support tickets in line with SLAs
- Zoom Room configuration experience
- Experience supporting large meeting AV needs
The estimated pay range for this position is USD $35.00/Hr - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Information TechnologyIndustries
IT Services and IT Consulting and Financial Services
Referrals increase your chances of interviewing at Milestone Technologies, Inc. by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Get notified when a new job is posted.
Sign in to set job alerts for “Technical Support Specialist” roles.
San Francisco, CA $62,000.00-$72,000.00 6 days ago
San Francisco, CA $75,000.00-$150,000.00 1 month ago
South San Francisco, CA $35.00-$40.00 1 month ago
San Francisco, CA $65,000.00-$75,000.00 1 month ago
San Mateo, CA $60,000.00-$74,000.00 3 weeks ago
San Francisco, CA $75,202.00-$88,473.00 3 weeks ago
IT Support Technician Associate (Fall 2025)
San Francisco, CA $95,000.00-$130,000.00 1 month ago
San Francisco, CA $95,000.00-$130,000.00 1 month ago
Handshake AI Support Specialist, Contract
San Francisco, CA $30.00-$40.00 3 weeks ago
San Francisco, CA $70,000.00-$100,000.00 3 days ago
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
San Francisco, CA $40,000.00-$80,000.00 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr