Chief Restaurant Officer

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Are you ready to lead the evolution of one of the fastest-growing fast casual restaurant brands in the country? Teriyaki Madness is seeking a dynamic, visionary, and operations-obsessed Chief Restaurant Officer (CRO) to drive excellence across our shop network and fuel the next decade of growth.

About Us

At Teriyaki Madness, we serve big bowls of awesomeness – fresh, made-to-order Asian-inspired dishes that keep customers coming back and franchisees thriving. With shops across the U.S. and international expansion underway, we’re building a world-class franchise system on bold flavors, loyal fans, and a relentless commitment to operational greatness.

Position Overview

As Chief Restaurant Officer, you will lead all aspects of restaurant operations across corporate and franchised locations. This role is mission-critical: You’ll shape and scale the systems, teams, and strategies that ensure every TMAD shop delivers exceptional guest experiences, franchisee success, and operational consistency.

Key Responsibilities

• Oversee the development, execution, and evolution of restaurant operations, training, and support systems.
• Lead the Restaurant Support Center teams including Operations, Training, Field Support, and Shop Technology.
• Collaboratecross-functionally with Marketing, Real Estate, Development, and Finance to ensure operational excellence aligns with brand growth.
• Establish and maintain operational standards, performance metrics, and continuous improvement programs.
• Drive innovation in shop design, equipment, labor efficiency, technology, and guest service models.
• Champion franchisee profitability and culture through scalable systems and hands-on leadership.

What We’re Looking For

• Proven senior-level restaurant operations leader with 10+ years of experience in fast casual or QSR.
• Track record of leading teams through rapid growth and change.
• Deep understanding of franchise systems and franchisee relationships.
• Visionary mindset with a bias for action, clarity, and accountability.
• Strategic thinker with strong financial acumen and an obsession for guest experience.
• Energetic, entrepreneurial, and collaborative leadership style.

Why Teriyaki Madness?

• Bold brand. Powerful culture. Real growth.
• Work with a passionate team in a high-performance, franchise-first environment.
• Influence a fast-scaling brand making a big impact.
• Competitive executive compensation, benefits, and equity opportunity.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

• Industries

  Restaurants

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