CORESTAFF Services
The
Customer Service/Product cancellation Specialist
will provide superior customer service to dealers, consumers, lienholders, and other customers, sort incoming cancellation requests, process cancellations according to company guidelines, and assist with payment processing as needed. Location: Houston, TX 77077 Hourly Pay rate: $22.00 Per hour In office Monday - Friday 8am - 5pm. Responsibilities: Provide superior customer service in phone conversations, written correspondences, follow-up activities, and coordination of job responsibilities. Process cancellation and transfer requests from dealers, customers and lienholders. Verify customer names, vehicles, and other information to assure accuracy. Pursue additional information needed on incomplete cancellations. Requirements: High School diploma or GED Previous dealership back-office experience helpful. Previous Customer Service experience Attention to detail Professional phone etiquette MS Word, Excel, PowerPoint experience.
Customer Service/Product cancellation Specialist
will provide superior customer service to dealers, consumers, lienholders, and other customers, sort incoming cancellation requests, process cancellations according to company guidelines, and assist with payment processing as needed. Location: Houston, TX 77077 Hourly Pay rate: $22.00 Per hour In office Monday - Friday 8am - 5pm. Responsibilities: Provide superior customer service in phone conversations, written correspondences, follow-up activities, and coordination of job responsibilities. Process cancellation and transfer requests from dealers, customers and lienholders. Verify customer names, vehicles, and other information to assure accuracy. Pursue additional information needed on incomplete cancellations. Requirements: High School diploma or GED Previous dealership back-office experience helpful. Previous Customer Service experience Attention to detail Professional phone etiquette MS Word, Excel, PowerPoint experience.