Nassau Candy
Join Our Team at NC Custom!
Customer Service Specialist Hicksville, NY | On-site
Who We Are
NC Custom - the promotional products arm of
Nassau Candy
- is a
Top 40 ASI Supplier
and the industry's leading diversified manufacturer, offering over
3,000 products
across: Confectionery | Mints | Chocolate | Hard Goods | Health & Beauty | Wellness | Premium Apparel | Soft Goods
With
50+ years of award-winning experience , we proudly service distributors nationwide. At NC Custom, We Make Cool Stuff!
The Opportunity
We're looking for a
Customer Service Specialist
to support our distributor network with product info, order management, and resolutions that keep our customers happy.
What You'll Do: Manage calls & emails: order status, tracking, production questions Provide quotes: product, freight, and program pricing Follow up on large repeat orders, samples, and sales initiatives Support Outside Sales with administrative tasks ⚙ Work with production teams on order updates & custom projects
•
What You Bring • Customer support, client services, or inside sales experience (manufacturing/distribution a plus) • Strong computer skills: updating accounts, tracking calls, accurate record-keeping • Detail-oriented with excellent follow-up and communication skills (phone/email) • Time management and prioritization in a fast-paced environment • Customer-first approach with problem-solving and listening skills • Comfortable working cross-functionally under deadlines
Perks & Benefits
Competitive Pay + Annual Reviews Medical, Dental, Vision, AFLAC & Pet Insurance Paid Vacation, PTO & Holidays Employee Discounts Business casual dress And more...
Why Join NC Custom?
This is your chance to grow your career with a
thriving, well-established Long Island company .
This is an in-person position located in Hicksville, NY. We are an Equal Opportunity Employer.
Customer Service Specialist Hicksville, NY | On-site
Who We Are
NC Custom - the promotional products arm of
Nassau Candy
- is a
Top 40 ASI Supplier
and the industry's leading diversified manufacturer, offering over
3,000 products
across: Confectionery | Mints | Chocolate | Hard Goods | Health & Beauty | Wellness | Premium Apparel | Soft Goods
With
50+ years of award-winning experience , we proudly service distributors nationwide. At NC Custom, We Make Cool Stuff!
The Opportunity
We're looking for a
Customer Service Specialist
to support our distributor network with product info, order management, and resolutions that keep our customers happy.
What You'll Do: Manage calls & emails: order status, tracking, production questions Provide quotes: product, freight, and program pricing Follow up on large repeat orders, samples, and sales initiatives Support Outside Sales with administrative tasks ⚙ Work with production teams on order updates & custom projects
•
What You Bring • Customer support, client services, or inside sales experience (manufacturing/distribution a plus) • Strong computer skills: updating accounts, tracking calls, accurate record-keeping • Detail-oriented with excellent follow-up and communication skills (phone/email) • Time management and prioritization in a fast-paced environment • Customer-first approach with problem-solving and listening skills • Comfortable working cross-functionally under deadlines
Perks & Benefits
Competitive Pay + Annual Reviews Medical, Dental, Vision, AFLAC & Pet Insurance Paid Vacation, PTO & Holidays Employee Discounts Business casual dress And more...
Why Join NC Custom?
This is your chance to grow your career with a
thriving, well-established Long Island company .
This is an in-person position located in Hicksville, NY. We are an Equal Opportunity Employer.