Accounts Receivable Coordinator
The Founders Inn and Spa, Tapestry Collection by Hilton, Virginia Beach
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The Founders Inn and Spa, Tapestry Collection by Hilton provided pay range
This range is provided by The Founders Inn and Spa, Tapestry Collection by Hilton. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$19.00/hr - $20.00/hr
Position Overview
As a Full-Time Accounts Receivable Agent at The Founders Inn and Spa , you will play a vital role in supporting the financial health of our hotel through accurate billing, timely collections, and clear, professional communication. This entry-level position is a great opportunity to build on your accounting or billing skillswhether gained through work experience or schoolingwhile learning from a supportive and experienced team. More than just working with numbers, youll provide dependable service to both guests and departments, ensuring smooth operations and positive experiences. In this role, youll collaborate closely with our finance and operations teams to keep processes running efficiently and maintain strong relationships with our clients and partners.
Shift Info: This is a full-time on-site position offering 40 hours per week. As long as the 40-hour workweek is maintained and the schedule supports the responsibilities of the role and the operational needs of the hotel, were happy to accommodate a flexible work arrangement. Scheduling options included the choice to work either five 8-hour shifts (MondayFriday) or four10-hour shifts during the weekday, allowing for the possibility of a three-day weekend.
Compensation: $39,520 $41,600 annually, depending on qualifications.
What Youll Do: In this role, youll play a key part in keeping our financial operations accurate, organized, and guest-focused. By handling billing, payments, and account reconciliation with precision and care, youll help ensure smooth internal processes and positive client experiences.
Key Responsibilities
- Create Accurate Invoices: Prepare and send timely, detailed invoices with all required backup documentation.
- Manage Guest Accounts: Reconcile balances, review statements, and respond to account-related inquiries with clarity and professionalism.
- Resolve Billing Issues: Investigate and resolve discrepancies, chargebacks, and misapplied payments in a timely manner.
- Process Payments: Accurately post checks, wire transfers, and advance deposits according to company policy.
- Monitor Collections: Track aging reports, participate in credit meetings, and follow up on overdue accounts to support timely payments.
- Support Month-End Close: Assist with key accounting tasks such as inventory checks, group commission reconciliation, and revenue reviews.
- Cross-Departmental Collaboration: Work closely with the Accounting team, Sales, Front Desk, and other departments to support accurate billing and a seamless guest experience.
- Stay Organized: Maintain well-documented, accurate files using effective tracking systems.
- Drive Efficiency: Help identify workflow improvements and suggest process enhancements.
- Support Special Projects: Assist with ad hoc requests and department-wide projects as needed.
- Build Team Culture: Foster a cooperative, solutions-focused environment through strong communication and support across departments
- Uphold Professional Standards: Maintain a polished appearance and adhere to company uniform and grooming guidelines.
- Be Eager to Learn: Demonstrate curiosity and willingness to expand your understanding of hotel operations and broader accounting functions.
- High school diploma or equivalent required
- At least 1 year of accounting or billing experience (hospitality experience a plus) or related training/education
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Sound judgment and discretion when handling sensitive financial information
- A positive attitude, team-oriented mindset, and willingness to learn hotel operations
- Analytical Thinker: You bring clarity and structure to complex billing scenarios
- Detail-Oriented: You pride yourself on accuracy and precision
- Collaborative Communicator: You work well with both financial and operational teams
- Accountability: You take ownership of your work and follow through on tasks
- Problem-Solver: You handle discrepancies and disputes calmly and efficiently.
- Basic proficiency in Microsoft Excel (e.g., data entry, formatting, sorting, basic formulas such as SUM and VLOOKUP)
- Basic Excel skills, including the ability to enter data accurately, use simple formulas, and create organized spreadsheets
- 401(k) with Company Matching Invest in your future with confidence.
- Comprehensive Health Benefits Medical, Dental, and Vision coverage.
- Global Hilton Travel Discounts Enjoy savings for both leisure and business travel.
- Paid Time Off Generous PTO for vacation and personal time.
- On-Property Discounts Special rates on spa services and dining.
- Education Support 100% tuition remission at Regent University and 50% tuition discount for spouses and dependents.
- Complimentary Meals Enjoy provided meals during your scheduled shifts.
- Career Growth & Development skill-building, cross-training, and advancement opportunities in a supportive and inspiring environment
At The Founders Inn and Spa, were more than just a hotelwere a welcoming community of passionate hospitality professionals. Whether you're beginning your hospitality journey or looking to grow within the industry, we provide a workplace where your contribution matters, your voice is heard, and your success is supported. Join us and be part of a team that creates lasting impressionsevery guest, every shift.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and Finance-
Industries
Hospitality
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