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Job Summary:
ScaleAI is transforming how organizations build and deploy AI, with a focus on serving the Public Sector. The Technical Project Manager will drive innovation and transformation by addressing technical and operational challenges, ensuring customer success, and managing relationships to meet AI/ML objectives.
Responsibilities:
Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
Learn technical concepts and tools to necessary depth, leveraging that expertise to create solutions from scratch or drastically improve existing solutions
Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
Transition AI/ML technologies and processes into working federal products / solutions even when requirements are undefined or ambiguous
Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
Lead a cross-functional team to exceed the customers AI/ML objectives
Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
Strategically identify ways we can make customer success repeatable and solve issues for future customers
Address engineering problems alongside the product development teams
Qualifications:
Required:
10+ years of professional experience, often in a customer-facing technical program management role in industry or government.
Prior experience at an API technology company and / or managing technical customers using an API
Prior experience delivering technical solutions to government customers
Proficiency in Python, SQL or other programming languages
A proven track record in B2B client facing roles and expanding client relationships
A track record of structured, analytics-driven problem solving
Willingness to travel at least 25% of the time
A track record of structured, analytics-driven problem-solving
An understanding of ML operations process
A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
Excellent verbal and written communication skills
Minimum of 3 years of work experience on technical teams in industry or government
Company:
Scale AI provides a data-oriented platform that assists in the development of AI applications. Founded in 2016, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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