Join us in reshaping the future!
As a Lead AI/ML Engineer (Tech Lead Manager) , you will be responsible for ML feature development, ML model training, ML model deployment, and Gen AI LLM approaches such as RAG and Agent. You will join the AI/ML Platform & Solutions Engineering team within our Consumer & Community Banking (CCB) division. In this role, you will support our technical partners and data science teams by focusing on traditional AI/ML and Generative AI platform enablement for line-of-business (LOB) machine learning use cases.
Job responsibilities
- Lead the design and development of our AI/ML platform, ensuring robustness, scalability, and high performance.
- Drive the adoption of best practices in software engineering, MLOps, and data governance.
- Ensure compliance with data privacy and security regulations relevant to AI/ML solutions.
- Maintain consistent code check-ins every sprint to ensure continuous integration and development.
- Enable the Gen AI platform, implement Gen AI use cases, LLM finetuning, and multi-agent orchestration.
- Communicate technical concepts and solutions effectively across all organizational levels.
Required qualifications, capabilities, and skills
- Master's degree in a STEM field and 10+ years of experience in designing and managing large-scale AI & ML platforms.
- Extensive practical experience with AWS services like EKS, EMR, ECS, and DynamoDB.
- Experience in Databricks ML lifecycle development.
- Advanced knowledge of software engineering, AI/ML, MLOps, and data governance.
- Proven experience leading complex projects, including system design, testing, and operational stability.
- Expertise in computer science, engineering, mathematics, or related fields.
Preferred qualifications, capabilities, and skills
- Understanding of LLM approaches such as RAG and agent-based models is a plus.
- Experience with real-time model serving tools like Seldon, Ray, or AWS SageMaker is a plus.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and prioritize our customers. We also support small businesses, nonprofits, and cities with tailored solutions.
We offer a competitive total rewards package, including base salary, potential commissions, discretionary incentives, and comprehensive benefits like health care, wellness centers, retirement plans, and more. Details will be provided during hiring.
We value diversity and are an equal opportunity employer. We do not discriminate based on protected attributes and provide accommodations for religious practices, mental health, or disabilities.
Visit our FAQs for more information.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division offers a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead in credit card sales, deposit growth, and digital solutions, ranking first in customer satisfaction.
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