PrideStaff
Customer Service Representative
PrideStaff is seeking professional Customer Service Representatives who excel at multitasking and paying attention to detail to assist a busy client in the local area!
Location:
Fort Myers, FL
Compensation:
Starting at $19/hour, plus depending on experience.
Positions Available:
2
Start Date:
Immediate
As a Customer Service Representative, you will play a vital role in supporting our client by ensuring timely, accurate, and professional service. This role requires strong communication skills, attention to detail, and a commitment to delivering outstanding customer experiences that align with our mission.
Customer Service Representative Job Details:
As a key member of our logistics team, you will be the main point of contact for customers and our internal departments. Your day-to-day tasks will include: Solving problems
by looking into any order or shipping discrepancies.
Handling data entry
for things like customer orders, updating account information, and creating reports.
Answering incoming
phone calls
and directing them as needed.
Acting as the main link between
customers
and our
sales team .
Helping new
shipping partners
get set up with our system.
Confirming shipments
have been sent and received.
Processing
refunds or credit requests
for customers.
Changing the destination for
shipments
that are already on the move.
Providing
production updates
to customers and our team.
Getting
order information
from our various fulfillment partners.
Passing on new sales leads
to the right department. Handling incoming faxes and emailing invoices to customers upon request. Customer Service Representative Job Requirements:
We are looking for a reliable and detail-oriented candidate who has the following skills and qualifications:
Education:
A
high school diploma
or GED is required.
Experience:
Previous experience in a
customer service
role is needed.
Computer Skills:
You should be comfortable using computers, especially Microsoft Word and Excel. Experience with any
transportation management software (TMS)
or
customer relationship management (CRM)
systems is a big plus!
Communication:
You must be able to
speak and write English clearly . Being multilingual is a bonus but not required.
Problem-Solving:
You need to be able to handle customer issues calmly and find solutions.
Math Skills:
Basic math skills are necessary for this role.
Writing:
You should be able to write professional and clear
emails .
Compensation / Pay Rate (Up to): $19.00 - $19.00 Per Hour
PrideStaff is seeking professional Customer Service Representatives who excel at multitasking and paying attention to detail to assist a busy client in the local area!
Location:
Fort Myers, FL
Compensation:
Starting at $19/hour, plus depending on experience.
Positions Available:
2
Start Date:
Immediate
As a Customer Service Representative, you will play a vital role in supporting our client by ensuring timely, accurate, and professional service. This role requires strong communication skills, attention to detail, and a commitment to delivering outstanding customer experiences that align with our mission.
Customer Service Representative Job Details:
As a key member of our logistics team, you will be the main point of contact for customers and our internal departments. Your day-to-day tasks will include: Solving problems
by looking into any order or shipping discrepancies.
Handling data entry
for things like customer orders, updating account information, and creating reports.
Answering incoming
phone calls
and directing them as needed.
Acting as the main link between
customers
and our
sales team .
Helping new
shipping partners
get set up with our system.
Confirming shipments
have been sent and received.
Processing
refunds or credit requests
for customers.
Changing the destination for
shipments
that are already on the move.
Providing
production updates
to customers and our team.
Getting
order information
from our various fulfillment partners.
Passing on new sales leads
to the right department. Handling incoming faxes and emailing invoices to customers upon request. Customer Service Representative Job Requirements:
We are looking for a reliable and detail-oriented candidate who has the following skills and qualifications:
Education:
A
high school diploma
or GED is required.
Experience:
Previous experience in a
customer service
role is needed.
Computer Skills:
You should be comfortable using computers, especially Microsoft Word and Excel. Experience with any
transportation management software (TMS)
or
customer relationship management (CRM)
systems is a big plus!
Communication:
You must be able to
speak and write English clearly . Being multilingual is a bonus but not required.
Problem-Solving:
You need to be able to handle customer issues calmly and find solutions.
Math Skills:
Basic math skills are necessary for this role.
Writing:
You should be able to write professional and clear
emails .
Compensation / Pay Rate (Up to): $19.00 - $19.00 Per Hour