Savannahga
Join to apply for the
IT Business Partner
role at
City of Savannah 1 week ago Be among the first 25 applicants Join to apply for the
IT Business Partner
role at
City of Savannah Get AI-powered advice on this job and more exclusive features. Purpose
It's a new season and time to walk through the door of opportunity to your dream job! Your opportunity to embrace a new beginning has just arrived! If you are seeking a rewarding career in a fast-paced work environment, career progression, an opportunity to learn from the best, and a career with a purpose, the City of Savannah Innovation and Technology Services department is seeking a highly qualified, customer focused Business Partner to join our team.
As an IT Business Partner, you will advise an assigned Service Centeron a broad range of technology issues, with the goal of improving their business operations. You will convey our technology vision in order to help take advantage of existing technology and evolving innovations to assist in meeting efficiency goals. You will gather information about any technological challenges and needs and use that insight to suggest solutions and services for your assigned service center.
An IT Business Partner will focus on recommendations that will streamline operations, increase efficiency, and boost productivity. Being the primary point of contact for leadership and Directors within the Service Center, the IT Business Partner will strive to promote the existing IT services and capabilities with a view to aligning the functional needs with our technology strategies to maximize the benefits of technology.
We offer great pay, excellent benefits to include medical, dental, and vision plans, life insurance, employee/spouse/child supplemental life insurance, short-term disability, tuition reimbursement, wellness programs, deferred compensation plan (457 B), pension plan, flexible spending account, home purchase assistance, employee referral program and 12 paid holidays!
Essential Job Functions
Serve as the primary day-to-day IT contact for assigned departments. Act as a liaison between ITS and assigned departments to ensure IT solutions meet business needs. Moderate regular meetings with assigned departments to ensure effective communication and transparency Provide or coordinate technical support for IT-related issues within the assigned departments. Collaborate with external vendors and ITS regarding technology solutions and services. Manage customer relationships to meet ITS expectations of customer experience and quality. Evaluate business processes and determine appropriate technology solutions. Ensure data security and compliance with relevant laws and regulations. Train staff on new technologies and systems. Develop and maintain documentation related to IT procedures, systems, and configurations. Actively participates in annual budget planning around technology with assigned departments Perform other duties as assigned
Minimum Qualifications
Bachelor’s degree from an accredited college or university supplemented by four (4) years of professional business analysis experience; or any equivalent combination of education, training and experience provides the requisite knowledge, skills and abilities. Strong technical learning aptitude. Strong problem-solving abilities to address technical challenges and improve business processes. Adaptability to changing technology landscapes and business needs. Good interpersonal skills with department office staff. Work management skills related to managing fast-paced working environments PREFERRED QUALIFICATIONS: Microsoft certification(s) Experience with technology projects Demonstrably high standards in a fast-paced work environment Able to work with an appropriate sense of urgency Ability to define solution benefits effectively to nontechnical management Hands-on experience with the Smartsheet platform Experience with the Microsoft Power Platform Understanding the concepts of the PMI model for project management Previous experience working within any City service center(s)
Work Location: 812 Laurel Grove N Work Hours: 8 am - 5 pm, Monday - Friday
Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verificationof education, certifications, and licenses required prior to employment.
Additional Information
Experience with the operations of assigned departments in the City of Savannah. Excellent verbal and written communication skills Ability to establish and maintain department relationships across the City. Skilled at identifying common technology requirements. Consistently strive to demonstrate the IT Values within various City departments. Ability to translate business requirements into technical requirements Strong understanding of Cybersecurity and data management principles
City Of Savannah Employee Benefits
Overview of Benefits
Paid Holiday
Paid Vacation
Paid Sick Leave
Defined Benefit Retirement Pension Plan
Protective Services Retirement Plan (select positions)
Deferred Compensation Retirement Plan
Retirement Seminars
PPO Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wellness Programs
Health & Wellness Incentives
Long Term Disability
Excellence and Service Recognition
Employee Development and In-Service Training
Educational Assistance Program
Uniform Allowance (select positions)
Employee Assistance Program
Discounts and Memberships
Employee Relations
Direct Deposit
Credit Union
Pretax Parking Deductions
Employer Assisted Home Purchase Program
Domestic Partnership Benefits
Healthcare
PPO Medical Plus Plan
PPO Medical Basic Plan
Dental Plus Plan
Dental Basic Plan
Vision Service Plan
Life Insurance
Basic Life and ADD
Supplemental Life Employee
Supplemental Life Spouse
Supplemental Life Child
Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.
01
Do you have a valid driver's license?
Yes No
02
Do you have a Bachelor’s degree in Information Technology, Computer Science or related field from an accreditedcollege or university supplemented by four (4) years of professional business analysis experience?
Yes No
03
Please indicate your education and experience level below.
Bachelor’s degree in Information Technology, Computer Science or related field from an accredited college or university supplemented by four (4) years of professional business analysis experience HS Graduate/GED plus two (2) years course in Information Technology, Computer Science or related field supplemented by eight (8) years of professional business analysis experience Associate’s degree in Information Technology, Computer Science or related field supplemented by five (5) years of professional business analysis experience Master’s degree in Information Technology, Computer Science or related field from an accredited college or university supplemented by three (3) years of professional business analysis experience
04
Supplemental Question 1 Please provide an example of a successful continuous business process improvement that youfacilitated. (Do not state "See Resume")
05
Supplemental Question 2 Please elaborate on the difference between customer service and customer experience.Provide an example of each.
06
Supplemental Question 3 Please describe how would you measure the effectiveness of programs and initiatives.
Required Question
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at City of Savannah by 2x Get notified about new Information Technology Business Partner jobs in
Savannah, GA . Savannah, GA $68,000.00-$98,000.00 4 days ago Ellabell, GA $75,000.00-$108,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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IT Business Partner
role at
City of Savannah 1 week ago Be among the first 25 applicants Join to apply for the
IT Business Partner
role at
City of Savannah Get AI-powered advice on this job and more exclusive features. Purpose
It's a new season and time to walk through the door of opportunity to your dream job! Your opportunity to embrace a new beginning has just arrived! If you are seeking a rewarding career in a fast-paced work environment, career progression, an opportunity to learn from the best, and a career with a purpose, the City of Savannah Innovation and Technology Services department is seeking a highly qualified, customer focused Business Partner to join our team.
As an IT Business Partner, you will advise an assigned Service Centeron a broad range of technology issues, with the goal of improving their business operations. You will convey our technology vision in order to help take advantage of existing technology and evolving innovations to assist in meeting efficiency goals. You will gather information about any technological challenges and needs and use that insight to suggest solutions and services for your assigned service center.
An IT Business Partner will focus on recommendations that will streamline operations, increase efficiency, and boost productivity. Being the primary point of contact for leadership and Directors within the Service Center, the IT Business Partner will strive to promote the existing IT services and capabilities with a view to aligning the functional needs with our technology strategies to maximize the benefits of technology.
We offer great pay, excellent benefits to include medical, dental, and vision plans, life insurance, employee/spouse/child supplemental life insurance, short-term disability, tuition reimbursement, wellness programs, deferred compensation plan (457 B), pension plan, flexible spending account, home purchase assistance, employee referral program and 12 paid holidays!
Essential Job Functions
Serve as the primary day-to-day IT contact for assigned departments. Act as a liaison between ITS and assigned departments to ensure IT solutions meet business needs. Moderate regular meetings with assigned departments to ensure effective communication and transparency Provide or coordinate technical support for IT-related issues within the assigned departments. Collaborate with external vendors and ITS regarding technology solutions and services. Manage customer relationships to meet ITS expectations of customer experience and quality. Evaluate business processes and determine appropriate technology solutions. Ensure data security and compliance with relevant laws and regulations. Train staff on new technologies and systems. Develop and maintain documentation related to IT procedures, systems, and configurations. Actively participates in annual budget planning around technology with assigned departments Perform other duties as assigned
Minimum Qualifications
Bachelor’s degree from an accredited college or university supplemented by four (4) years of professional business analysis experience; or any equivalent combination of education, training and experience provides the requisite knowledge, skills and abilities. Strong technical learning aptitude. Strong problem-solving abilities to address technical challenges and improve business processes. Adaptability to changing technology landscapes and business needs. Good interpersonal skills with department office staff. Work management skills related to managing fast-paced working environments PREFERRED QUALIFICATIONS: Microsoft certification(s) Experience with technology projects Demonstrably high standards in a fast-paced work environment Able to work with an appropriate sense of urgency Ability to define solution benefits effectively to nontechnical management Hands-on experience with the Smartsheet platform Experience with the Microsoft Power Platform Understanding the concepts of the PMI model for project management Previous experience working within any City service center(s)
Work Location: 812 Laurel Grove N Work Hours: 8 am - 5 pm, Monday - Friday
Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verificationof education, certifications, and licenses required prior to employment.
Additional Information
Experience with the operations of assigned departments in the City of Savannah. Excellent verbal and written communication skills Ability to establish and maintain department relationships across the City. Skilled at identifying common technology requirements. Consistently strive to demonstrate the IT Values within various City departments. Ability to translate business requirements into technical requirements Strong understanding of Cybersecurity and data management principles
City Of Savannah Employee Benefits
Overview of Benefits
Paid Holiday
Paid Vacation
Paid Sick Leave
Defined Benefit Retirement Pension Plan
Protective Services Retirement Plan (select positions)
Deferred Compensation Retirement Plan
Retirement Seminars
PPO Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wellness Programs
Health & Wellness Incentives
Long Term Disability
Excellence and Service Recognition
Employee Development and In-Service Training
Educational Assistance Program
Uniform Allowance (select positions)
Employee Assistance Program
Discounts and Memberships
Employee Relations
Direct Deposit
Credit Union
Pretax Parking Deductions
Employer Assisted Home Purchase Program
Domestic Partnership Benefits
Healthcare
PPO Medical Plus Plan
PPO Medical Basic Plan
Dental Plus Plan
Dental Basic Plan
Vision Service Plan
Life Insurance
Basic Life and ADD
Supplemental Life Employee
Supplemental Life Spouse
Supplemental Life Child
Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.
01
Do you have a valid driver's license?
Yes No
02
Do you have a Bachelor’s degree in Information Technology, Computer Science or related field from an accreditedcollege or university supplemented by four (4) years of professional business analysis experience?
Yes No
03
Please indicate your education and experience level below.
Bachelor’s degree in Information Technology, Computer Science or related field from an accredited college or university supplemented by four (4) years of professional business analysis experience HS Graduate/GED plus two (2) years course in Information Technology, Computer Science or related field supplemented by eight (8) years of professional business analysis experience Associate’s degree in Information Technology, Computer Science or related field supplemented by five (5) years of professional business analysis experience Master’s degree in Information Technology, Computer Science or related field from an accredited college or university supplemented by three (3) years of professional business analysis experience
04
Supplemental Question 1 Please provide an example of a successful continuous business process improvement that youfacilitated. (Do not state "See Resume")
05
Supplemental Question 2 Please elaborate on the difference between customer service and customer experience.Provide an example of each.
06
Supplemental Question 3 Please describe how would you measure the effectiveness of programs and initiatives.
Required Question
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at City of Savannah by 2x Get notified about new Information Technology Business Partner jobs in
Savannah, GA . Savannah, GA $68,000.00-$98,000.00 4 days ago Ellabell, GA $75,000.00-$108,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr