Adecco US, Inc.
Job Title: Warehouse Customer Service Representative (CSR) Clerk
Location:
Fife, WA
Shift:
8:00 AM - 4:30 PM, Tuesday - Saturday
Pay:
$18.00 - $18.50 per hour
About the Role:
As a Warehouse CSR Clerk at Adecco, you will play an essential role in supporting warehouse operations and customer service functions. Your main responsibility will be managing and monitoring delivery routes, dispatching drivers, and ensuring timely communication with clients to guarantee smooth and efficient delivery operations.
Key Responsibilities:
Monitor delivery routes and ensure timely dispatch of drivers to meet client needs.
Call and coordinate with drivers to confirm schedules, adjust routes, and address any delays or issues.
Follow up with clients to confirm delivery status, address concerns, and provide updates as needed.
Ensure accurate and timely updates are made to delivery schedules and databases.
Communicate with clients and drivers to resolve any delivery discrepancies or issues.
Assist with tracking shipments, ensuring all deliveries are on schedule and completed as planned.
Maintain records of all communication with clients and drivers related to deliveries and service issues.
Coordinate with warehouse staff to ensure proper loading and unloading of goods based on delivery schedules.
Provide excellent customer service by addressing client inquiries and ensuring a positive experience.
Qualifications:
Strong communication skills and proficiency with computer systems (Microsoft Office, Excel).
Experience in a warehouse or distribution environment is a plus.
Previous experience in dispatching, logistics, or customer service is preferred.
Ability to work flexible shifts, including evenings and weekends.
Pay Details:
$18.00 to $18.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location:
Fife, WA
Shift:
8:00 AM - 4:30 PM, Tuesday - Saturday
Pay:
$18.00 - $18.50 per hour
About the Role:
As a Warehouse CSR Clerk at Adecco, you will play an essential role in supporting warehouse operations and customer service functions. Your main responsibility will be managing and monitoring delivery routes, dispatching drivers, and ensuring timely communication with clients to guarantee smooth and efficient delivery operations.
Key Responsibilities:
Monitor delivery routes and ensure timely dispatch of drivers to meet client needs.
Call and coordinate with drivers to confirm schedules, adjust routes, and address any delays or issues.
Follow up with clients to confirm delivery status, address concerns, and provide updates as needed.
Ensure accurate and timely updates are made to delivery schedules and databases.
Communicate with clients and drivers to resolve any delivery discrepancies or issues.
Assist with tracking shipments, ensuring all deliveries are on schedule and completed as planned.
Maintain records of all communication with clients and drivers related to deliveries and service issues.
Coordinate with warehouse staff to ensure proper loading and unloading of goods based on delivery schedules.
Provide excellent customer service by addressing client inquiries and ensuring a positive experience.
Qualifications:
Strong communication skills and proficiency with computer systems (Microsoft Office, Excel).
Experience in a warehouse or distribution environment is a plus.
Previous experience in dispatching, logistics, or customer service is preferred.
Ability to work flexible shifts, including evenings and weekends.
Pay Details:
$18.00 to $18.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.