Inside Higher Ed
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
Inside Higher Ed, Boston, Massachusetts, us, 02298
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
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SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
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Inside Higher Ed SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
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SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
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Inside Higher Ed Job Description
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
Job Description
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
Category
Charles River Campus --> Administrative/Support/Clerical
Job Location
BOSTON, MA, United States
Tracking Code
25500895170704
Posted Date
7/8/2025
Salary Grade
Grade 26
Position Type
Full-Time/Regular
About The Role
Boston University's Office of the University Registrar is seeking a detail-oriented and student-focused Senior Program Coordinator to support core functions that uphold the integrity of academic records and contribute to student success. Reporting to the Senior Assistant Registrar, this position plays a vital role in ensuring accurate maintenance of student records and compliance with university, state, and federal policies.
The Senior Program Coordinator will support key areas such as enrollment, registration, academic records, degree conferral, academic scheduling, and transcript processing. This individual will work relatively independently and be cross-trained to provide support across various registrar functions, particularly during peak operational periods.
Key Responsibilities
Maintain and update student academic records in the student information system, including demographic updates, academic program changes, course enrollment changes, leaves of absence, withdrawals, and grades. Interpret and apply university and regulatory policies to resolve complex student and academic issues in a timely and accurate manner. Respond to student and staff inquiries via email and workflow ticketing systems; investigate and troubleshoot record-related issues while maintaining FERPA compliance. Review applications for degree conferral, evaluate student records for completion of academic requirements, and communicate with academic departments, advisors, and students to support graduation processing. Process transcript requests and manage transcript-related inquiries; audit and maintain historical academic records to ensure accuracy and proper documentation.
About The Organization
The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.
Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.
Requirements
Required Skills
A cover letter is required for consideration.
About The Candidate
Bachelor's degree required 1-2 years of experience in higher education administration, student records, or related area preferred Strong understanding of student records management, FERPA, and higher education policies preferred. Excellent attention to detail and organizational skills. Ability to communicate clearly and effectively with students, faculty, and staff. Comfortable using student information systems (e.g., PeopleSoft, Banner, or similar platforms).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
Job Location:
BOSTON, MA
Position Type:
Full-Time/Regular
Salary Grade:
Grade 26
To apply, visit https://jobs.silkroad.com/BU/External/jobs/315592
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Posted by the FREE value-added recruitment advertising agency
jeid-e1d79702fda43c469793f43f37dece21 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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Join to apply for the
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
role at
Inside Higher Ed SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
1 day ago Be among the first 25 applicants Join to apply for the
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
role at
Inside Higher Ed Job Description
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
Job Description
SENIOR PROGRAM COORDINATOR, DEPARTMENT SUPPORT, University Registrar
Category
Charles River Campus --> Administrative/Support/Clerical
Job Location
BOSTON, MA, United States
Tracking Code
25500895170704
Posted Date
7/8/2025
Salary Grade
Grade 26
Position Type
Full-Time/Regular
About The Role
Boston University's Office of the University Registrar is seeking a detail-oriented and student-focused Senior Program Coordinator to support core functions that uphold the integrity of academic records and contribute to student success. Reporting to the Senior Assistant Registrar, this position plays a vital role in ensuring accurate maintenance of student records and compliance with university, state, and federal policies.
The Senior Program Coordinator will support key areas such as enrollment, registration, academic records, degree conferral, academic scheduling, and transcript processing. This individual will work relatively independently and be cross-trained to provide support across various registrar functions, particularly during peak operational periods.
Key Responsibilities
Maintain and update student academic records in the student information system, including demographic updates, academic program changes, course enrollment changes, leaves of absence, withdrawals, and grades. Interpret and apply university and regulatory policies to resolve complex student and academic issues in a timely and accurate manner. Respond to student and staff inquiries via email and workflow ticketing systems; investigate and troubleshoot record-related issues while maintaining FERPA compliance. Review applications for degree conferral, evaluate student records for completion of academic requirements, and communicate with academic departments, advisors, and students to support graduation processing. Process transcript requests and manage transcript-related inquiries; audit and maintain historical academic records to ensure accuracy and proper documentation.
About The Organization
The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.
Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.
Requirements
Required Skills
A cover letter is required for consideration.
About The Candidate
Bachelor's degree required 1-2 years of experience in higher education administration, student records, or related area preferred Strong understanding of student records management, FERPA, and higher education policies preferred. Excellent attention to detail and organizational skills. Ability to communicate clearly and effectively with students, faculty, and staff. Comfortable using student information systems (e.g., PeopleSoft, Banner, or similar platforms).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
Job Location:
BOSTON, MA
Position Type:
Full-Time/Regular
Salary Grade:
Grade 26
To apply, visit https://jobs.silkroad.com/BU/External/jobs/315592
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-e1d79702fda43c469793f43f37dece21 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Online Audio and Video Media Referrals increase your chances of interviewing at Inside Higher Ed by 2x Sign in to set job alerts for “Senior Program Coordinator” roles.
Program Coordinator - High School Mentoring
Senior Manager, Medical Affairs Program Management
Sr. Project Manager (Must Have Medical device/ FDA regulated experience)
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Cambridge, MA $147,000.00-$212,333.33 6 days ago Associate Director Program Manager - Equine, Feed & Exotics
Boston, MA $145,000.00-$232,500.00 2 weeks ago Sr. Manager, Legal Operations & Compliance Program Management
Waltham, MA $112,000.00-$178,000.00 3 weeks ago Executive Assistant, Worldwide Field Enablement, SMGS Ops
Boston, MA $65,000.00-$75,000.00 2 weeks ago Program Manager, Social Media - Shark Beauty
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Boston, MA $80,000.00-$110,000.00 3 hours ago Manager, Commercial Program Management Office
Boston, MA $100,000.00-$125,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr