Unbound Now
Director of Survivor Advocacy, North Texas Office
Unbound Now, Fort Worth, Texas, United States, 76102
Director of Survivor Advocacy, North Texas Office
Join to apply for the
Director of Survivor Advocacy, North Texas Office
role at
Unbound Now Director of Survivor Advocacy, North Texas Office
3 weeks ago Be among the first 25 applicants Join to apply for the
Director of Survivor Advocacy, North Texas Office
role at
Unbound Now Get AI-powered advice on this job and more exclusive features. Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.
Job Title: Director of Survivor Advocacy
Job Location: North Texas (Fort Worth)
Job Status: Full-time, Grant-supported, with plans to seek continuance
Job Summary: The primary functions of the Director of Survivor Advocacy are to provide leadership and supervision for the advocacy team; ensure effective advocate training and excellence in service delivery; develop and maintain strong relationships with law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation and data entry for grant reporting.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Weekends, evenings, and holidays as needed. Frequent back-up/supervisory call. Anticipated 45-50-hour work week.
Travel: This position will require frequent travel within the area for partner meetings, training, and team/professional development opportunities, and occasional travel outside the service area for training.
Working Conditions: Work is performed in a normal office environment or other professional environment. Work duties may, on rare occasions, be performed in an environment requiring exposure to weather extremes, fumes, odors, and noise.
Physical Requirements: Demands sometimes require the ability to lift loads up to 50 pounds. Demands frequently require close visual attention and prolonged mental concentration. Demands the ability to drive a car and at times respond on scene during all hours of the night.
Education and Experience
Bachelor’s degree or higher in social work or related field Clinical licensure preferred Supervisory experience Experience working with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction Demonstrated ability to provide trauma-informed care Demonstrated effectiveness in the application of MI and understanding of the stages of change model for human trafficking survivors
Job Requirements
Mature Christian faith, as evidenced by participation in a local Christian church Strong commitment to the mission and values of Unbound Now Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check Pass employment eligibility verification Complete Unbound Now’s pre-service training Demonstrated ability to work in a high-speed, professional setting Excellent leadership skills Strong administrative abilities Excellent communication, interpersonal, and supervision skills Experience working with survivors of human trafficking Culturally competent Ability and willingness to maintain confidentiality of sensitive information Ability to problem solve in the moment with advocates and provide coaching and resources as needed Participation in ongoing training Abide by all Unbound Now policies and procedures and MDT protocols at all times, including Unbound Now’s Abuse Prevention and Response Policy Willingness to use personal vehicle for Unbound Now purposes, reliable vehicle, and valid driver’s license and car insurance Submit expense documentation properly and within the required time frames per the company’s expense policy Card Managers are responsible for reviewing each team member’s spend and assessing adherence to policy weekly, and following all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily and approve TripLog weekly, adhering to all travel guidelines Review and approve timesheets bi-weekly, identifying whether grant allocations are met Complete all Unbound Now required training on time.
Job Responsibilities
Maintain a strong line of communication with the Survivor Advocacy Program Director regarding any issues related to the local office’s Survivor Advocacy Program, as well as any issues of a programmatic nature. Rotate supervisory call with Lead Advocate, supporting advocates when they are responding to calls, unless the local structure allows for this requirement to be shared by two or more lead advocates and/or program coordinators. Ensure availability of immediate intervention and ongoing advocacy, case management, and emotional support for survivors of human trafficking Pursue high advocacy staff retention by actively shouldering advocate responsibilities during periods of high demand or emergency, and supporting advocates’ emotional and supervisory needs. Ensure that advocates communicate a service-oriented approach: an eagerness to offer case management in collaboration with associated service providers, so those seeking assistance are provided with help, even when they are ineligible for advocacy services or are seeking something outside Unbound Now’s scope In coordination with the Survivor Advocacy Program Director, monitor compliance with policies and procedures and minimum standards for CSEY advocacy Develop and maintain good working relationships with law enforcement agencies and other service providers to ensure identification of victims and seamless referral for and provision of victim services In coordination with the Survivor Advocacy Program Director and Regional Director and Lead Advocate(s) where applicable, recruit, screen, hire, train, engage, supervise, and retain advocates In coordination with staff coordinating interns and volunteers, recruit, screen, train, engage, supervise, and retain advocacy interns and volunteers, if applicable Work with local coalition or task force as appropriate Schedule and document all required trainings for advocates and advocacy volunteers, including all onboarding and ongoing trainings Facilitate weekly advocacy team meetings Provide training and support in the implementation of the OHTS tool Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered Create clear expectations for advocates, ensuring that they know policies and protocol Assess advocates’ skill sets and watch for/support in areas of weakness Provide on-the-job training and model desired behaviors, alongside lead advocate(s) Ensure a minimum of every-other-week individual advocate supervision by phone or in-person. Virtual/Phonetic supervision can only occur once every 30 days. Ensure supervision within one week of any care coordination team meeting during which a victim assigned to an advocate has been staffed Ensure that advocates are spending an appropriate amount of time with the survivors assigned to them. Review safety plans routinely Document supervision - maintain a supervision file for each advocate. Specify the mode of communication in supervision documentation. Supervision should reflect the application of the Stages of Change and Motivational Interviewing terminology Review documentation of all advocates at least twice a month and document the review Contact youth once a month and their parents/guardians once a month and document contact. Confirm records of contact and activities as reported by advocates and document confirmation. Meet with youth both during and upon completion of service to discuss their experience with the advocate relationship, including questions related to assessing the youth’s sense of safety and care within the program and with the advocate. Ensure compliance with DFPS MOU, and review and ensure completion of monthly and quarterly reports to DFPS (as applicable). With support of the Advocacy Program Support Specialist, where applicable, maintain the local office’s survivor advocacy calendar with on-call and time off schedules and weekly advocacy team meetings Develop local survivor advocacy budget and spending protocols in coordination with the Survivor Advocacy Program Director and monitor compliance Seek feedback from service partners Monitor for red-flag or inappropriate behaviors and/or policy violations Respond appropriately to allegations of abuse, including youth-to-youth sexual activity
○ Take allegations seriously
○ Respond immediately - if there is a reason to believe behavior is abusive, report to authorities
○ Report to Office Director and the Survivor Advocacy Program Director immediately
○ Collect information, as appropriate
○ Develop and document the response and corrective action
○ Determine and meet the needs of the alleged victim, as appropriate
○ Prevent further access by the alleged perpetrator
Review regional data for programmatic grant reports Support advocate participation in the monthly advocate resilience group Conduct annual advocate staff performance reviews Assist in setting NTX goals for advocacy-related grant applications Approve and monitor advocacy mileage, expense transactions, and advocacy staff timesheets Meet regularly with other Unbound Now Directors of Survivor Advocacy and CSEY Advocacy Coordinators for peer support and to collaborate on advocacy projects Supervise and coach Program Coordinators Co-facilitate Victim Service Provider Subcommittee, with Unbound Now's Task Force VSP Program Manager Schedule and document all required trainings for advocates and volunteers, including all onboarding and ongoing trainings listed in the DFPS/OCOK MOU and the Governor’s Child Sex Trafficking Team minimum standards and best practices
Desired Outcomes
Clients served with professionalism and compassion - both in terms of relational support and case management High standards of excellence in advocacy services are upheld in the service region, including in the areas of grant compliance and best practices Excellent working relationships with law enforcement, care coordinators, service partners, and any other referral sources Strong working relationship with the local advisor for the Governor’s Child Sex Trafficking Team Compliance with Unbound Now policies and protocol and with Minimum Standards for CSEY Advocacy Collaboration and congruence with other Unbound Now advocacy services in other regions
Working Relationships
Supervisor: Survivor Advocacy Program Director
Supervises: Lead Advocates, Advocates, Program Support Specialist, and survivor advocacy volunteers
Works with: Local Care Coordinators and MDTs, Governor’s Child Sex Trafficking Team local advisor, regional Unbound Now team, and Unbound Now Survivor Advocacy teams Seniority level
Seniority level Director Employment type
Employment type Other Job function
Job function Other Industries Non-profit Organizations Referrals increase your chances of interviewing at Unbound Now by 2x Get notified about new Director of Advocacy jobs in
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Join to apply for the
Director of Survivor Advocacy, North Texas Office
role at
Unbound Now Director of Survivor Advocacy, North Texas Office
3 weeks ago Be among the first 25 applicants Join to apply for the
Director of Survivor Advocacy, North Texas Office
role at
Unbound Now Get AI-powered advice on this job and more exclusive features. Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.
Job Title: Director of Survivor Advocacy
Job Location: North Texas (Fort Worth)
Job Status: Full-time, Grant-supported, with plans to seek continuance
Job Summary: The primary functions of the Director of Survivor Advocacy are to provide leadership and supervision for the advocacy team; ensure effective advocate training and excellence in service delivery; develop and maintain strong relationships with law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation and data entry for grant reporting.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Weekends, evenings, and holidays as needed. Frequent back-up/supervisory call. Anticipated 45-50-hour work week.
Travel: This position will require frequent travel within the area for partner meetings, training, and team/professional development opportunities, and occasional travel outside the service area for training.
Working Conditions: Work is performed in a normal office environment or other professional environment. Work duties may, on rare occasions, be performed in an environment requiring exposure to weather extremes, fumes, odors, and noise.
Physical Requirements: Demands sometimes require the ability to lift loads up to 50 pounds. Demands frequently require close visual attention and prolonged mental concentration. Demands the ability to drive a car and at times respond on scene during all hours of the night.
Education and Experience
Bachelor’s degree or higher in social work or related field Clinical licensure preferred Supervisory experience Experience working with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction Demonstrated ability to provide trauma-informed care Demonstrated effectiveness in the application of MI and understanding of the stages of change model for human trafficking survivors
Job Requirements
Mature Christian faith, as evidenced by participation in a local Christian church Strong commitment to the mission and values of Unbound Now Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check Pass employment eligibility verification Complete Unbound Now’s pre-service training Demonstrated ability to work in a high-speed, professional setting Excellent leadership skills Strong administrative abilities Excellent communication, interpersonal, and supervision skills Experience working with survivors of human trafficking Culturally competent Ability and willingness to maintain confidentiality of sensitive information Ability to problem solve in the moment with advocates and provide coaching and resources as needed Participation in ongoing training Abide by all Unbound Now policies and procedures and MDT protocols at all times, including Unbound Now’s Abuse Prevention and Response Policy Willingness to use personal vehicle for Unbound Now purposes, reliable vehicle, and valid driver’s license and car insurance Submit expense documentation properly and within the required time frames per the company’s expense policy Card Managers are responsible for reviewing each team member’s spend and assessing adherence to policy weekly, and following all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily and approve TripLog weekly, adhering to all travel guidelines Review and approve timesheets bi-weekly, identifying whether grant allocations are met Complete all Unbound Now required training on time.
Job Responsibilities
Maintain a strong line of communication with the Survivor Advocacy Program Director regarding any issues related to the local office’s Survivor Advocacy Program, as well as any issues of a programmatic nature. Rotate supervisory call with Lead Advocate, supporting advocates when they are responding to calls, unless the local structure allows for this requirement to be shared by two or more lead advocates and/or program coordinators. Ensure availability of immediate intervention and ongoing advocacy, case management, and emotional support for survivors of human trafficking Pursue high advocacy staff retention by actively shouldering advocate responsibilities during periods of high demand or emergency, and supporting advocates’ emotional and supervisory needs. Ensure that advocates communicate a service-oriented approach: an eagerness to offer case management in collaboration with associated service providers, so those seeking assistance are provided with help, even when they are ineligible for advocacy services or are seeking something outside Unbound Now’s scope In coordination with the Survivor Advocacy Program Director, monitor compliance with policies and procedures and minimum standards for CSEY advocacy Develop and maintain good working relationships with law enforcement agencies and other service providers to ensure identification of victims and seamless referral for and provision of victim services In coordination with the Survivor Advocacy Program Director and Regional Director and Lead Advocate(s) where applicable, recruit, screen, hire, train, engage, supervise, and retain advocates In coordination with staff coordinating interns and volunteers, recruit, screen, train, engage, supervise, and retain advocacy interns and volunteers, if applicable Work with local coalition or task force as appropriate Schedule and document all required trainings for advocates and advocacy volunteers, including all onboarding and ongoing trainings Facilitate weekly advocacy team meetings Provide training and support in the implementation of the OHTS tool Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered Create clear expectations for advocates, ensuring that they know policies and protocol Assess advocates’ skill sets and watch for/support in areas of weakness Provide on-the-job training and model desired behaviors, alongside lead advocate(s) Ensure a minimum of every-other-week individual advocate supervision by phone or in-person. Virtual/Phonetic supervision can only occur once every 30 days. Ensure supervision within one week of any care coordination team meeting during which a victim assigned to an advocate has been staffed Ensure that advocates are spending an appropriate amount of time with the survivors assigned to them. Review safety plans routinely Document supervision - maintain a supervision file for each advocate. Specify the mode of communication in supervision documentation. Supervision should reflect the application of the Stages of Change and Motivational Interviewing terminology Review documentation of all advocates at least twice a month and document the review Contact youth once a month and their parents/guardians once a month and document contact. Confirm records of contact and activities as reported by advocates and document confirmation. Meet with youth both during and upon completion of service to discuss their experience with the advocate relationship, including questions related to assessing the youth’s sense of safety and care within the program and with the advocate. Ensure compliance with DFPS MOU, and review and ensure completion of monthly and quarterly reports to DFPS (as applicable). With support of the Advocacy Program Support Specialist, where applicable, maintain the local office’s survivor advocacy calendar with on-call and time off schedules and weekly advocacy team meetings Develop local survivor advocacy budget and spending protocols in coordination with the Survivor Advocacy Program Director and monitor compliance Seek feedback from service partners Monitor for red-flag or inappropriate behaviors and/or policy violations Respond appropriately to allegations of abuse, including youth-to-youth sexual activity
○ Take allegations seriously
○ Respond immediately - if there is a reason to believe behavior is abusive, report to authorities
○ Report to Office Director and the Survivor Advocacy Program Director immediately
○ Collect information, as appropriate
○ Develop and document the response and corrective action
○ Determine and meet the needs of the alleged victim, as appropriate
○ Prevent further access by the alleged perpetrator
Review regional data for programmatic grant reports Support advocate participation in the monthly advocate resilience group Conduct annual advocate staff performance reviews Assist in setting NTX goals for advocacy-related grant applications Approve and monitor advocacy mileage, expense transactions, and advocacy staff timesheets Meet regularly with other Unbound Now Directors of Survivor Advocacy and CSEY Advocacy Coordinators for peer support and to collaborate on advocacy projects Supervise and coach Program Coordinators Co-facilitate Victim Service Provider Subcommittee, with Unbound Now's Task Force VSP Program Manager Schedule and document all required trainings for advocates and volunteers, including all onboarding and ongoing trainings listed in the DFPS/OCOK MOU and the Governor’s Child Sex Trafficking Team minimum standards and best practices
Desired Outcomes
Clients served with professionalism and compassion - both in terms of relational support and case management High standards of excellence in advocacy services are upheld in the service region, including in the areas of grant compliance and best practices Excellent working relationships with law enforcement, care coordinators, service partners, and any other referral sources Strong working relationship with the local advisor for the Governor’s Child Sex Trafficking Team Compliance with Unbound Now policies and protocol and with Minimum Standards for CSEY Advocacy Collaboration and congruence with other Unbound Now advocacy services in other regions
Working Relationships
Supervisor: Survivor Advocacy Program Director
Supervises: Lead Advocates, Advocates, Program Support Specialist, and survivor advocacy volunteers
Works with: Local Care Coordinators and MDTs, Governor’s Child Sex Trafficking Team local advisor, regional Unbound Now team, and Unbound Now Survivor Advocacy teams Seniority level
Seniority level Director Employment type
Employment type Other Job function
Job function Other Industries Non-profit Organizations Referrals increase your chances of interviewing at Unbound Now by 2x Get notified about new Director of Advocacy jobs in
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