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InterSolutions

Apartment Concierge

InterSolutions, Washington, District Of Columbia, United States, 20030

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Concierge Position

Location: Oakton, VA 22124 Pay Rate: $17 - $18/hr Shift: Description: Launch Your Career as an Apartment Concierge! InterSolutions is a fast-growing, innovative staffing agency connecting top talent with premier apartment communities nationwide. We are looking for friendly, goal-driven individuals to fill Concierge positions and provide outstanding service to residents and guests. Why Join InterSolutions? Flexible work schedules 24/7 support and paid training Opportunities for permanent placement Fast hiring process to get you working quickly Primary Responsibilities Include: Create a friendly and welcoming environment for residents and guests Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors Provide first-line support for resident requests, concerns, and service inquiries Follow up on completed service requests to ensure resident satisfaction Respond to emergency situations by following proper protocols and contacting the appropriate services Monitor and maintain common areas, ensuring cleanliness and organization If you are personable, professional, and eager to build industry experience, apply today and take the first step toward a rewarding career! Requirements: Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required