InterSolutions
Apartment Concierge - 2nd/3rd Shifts
InterSolutions, Salt Lake City, Utah, United States, 84101
Concierge
Location: Salt Lake City, UT 84111 Pay Rate: $18 - $20/hr Shift: Create a friendly and welcoming environment for residents and guests Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors Provide first-line support for resident requests, concerns, and service inquiries Follow up on completed service requests to ensure resident satisfaction Respond to emergency situations by following proper protocols and contacting the appropriate services Monitor and maintain common areas, ensuring cleanliness and organization Requirements: Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required
Location: Salt Lake City, UT 84111 Pay Rate: $18 - $20/hr Shift: Create a friendly and welcoming environment for residents and guests Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors Provide first-line support for resident requests, concerns, and service inquiries Follow up on completed service requests to ensure resident satisfaction Respond to emergency situations by following proper protocols and contacting the appropriate services Monitor and maintain common areas, ensuring cleanliness and organization Requirements: Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required