Support.com
What we can offer you:
Career Growth -- promotional opportunities
Incentive program based on performance
Paid Time Off (PTO)
Paid Holidays for Full Time/Part Time Employees
Health, Dental, Vision, 401k match and Life Insurance
Employee Assistance Program
Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
Position Overview: The Relationship Banker contributes to the success of Retail Banking Centers by being a trusted resource for customers. Responsibilities include conducting marketing activities to identify customer needs, providing solutions that promote revenue growth in loans, deposits, and noninterest income, delivering a customer-centric experience, and maintaining operational discipline. This role supports Banking Centers within the District and may require working occasional Saturdays.
Responsibilities: Marketing Activities:
Execute proactive marketing to attract, retain, and expand the customer base.
Complete daily planning activities.
Onboard and engage customers by strengthening relationships, introducing products and services, and addressing questions.
Act as a digital ambassador to promote digital solutions.
Engage in financial wellness conversations to add value.
Support portfolio management efforts to retain and grow customers.
Participate in community events to increase outreach.
Utilize CRM tools effectively.
Operational Risk:
Ensure compliance with laws, regulations, policies, and procedures.
Complete necessary compliance training.
Manage operational and risk activities within the banking center.
Follow risk assessment and compliance standards.
Mitigate losses by adhering to policies.
Customer Experience Management:
Develop product knowledge through Banker Readiness.
Lead banking center activities in the absence of the Manager.
Assess customer needs and add value.
Educate customers and fulfill requests.
Resolve complaints and deepen relationships.
Follow customer experience guidelines.
Complete Comerica Platform Training.
Provide excellent customer service in all interactions.
Perform routine teller transactions as needed.
Maintain confidentiality and protect bank information.
Partnership:
Enhance collaboration within the banking center.
Identify opportunities to introduce customers to partners.
#J-18808-Ljbffr
Position Overview: The Relationship Banker contributes to the success of Retail Banking Centers by being a trusted resource for customers. Responsibilities include conducting marketing activities to identify customer needs, providing solutions that promote revenue growth in loans, deposits, and noninterest income, delivering a customer-centric experience, and maintaining operational discipline. This role supports Banking Centers within the District and may require working occasional Saturdays.
Responsibilities: Marketing Activities:
Execute proactive marketing to attract, retain, and expand the customer base.
Complete daily planning activities.
Onboard and engage customers by strengthening relationships, introducing products and services, and addressing questions.
Act as a digital ambassador to promote digital solutions.
Engage in financial wellness conversations to add value.
Support portfolio management efforts to retain and grow customers.
Participate in community events to increase outreach.
Utilize CRM tools effectively.
Operational Risk:
Ensure compliance with laws, regulations, policies, and procedures.
Complete necessary compliance training.
Manage operational and risk activities within the banking center.
Follow risk assessment and compliance standards.
Mitigate losses by adhering to policies.
Customer Experience Management:
Develop product knowledge through Banker Readiness.
Lead banking center activities in the absence of the Manager.
Assess customer needs and add value.
Educate customers and fulfill requests.
Resolve complaints and deepen relationships.
Follow customer experience guidelines.
Complete Comerica Platform Training.
Provide excellent customer service in all interactions.
Perform routine teller transactions as needed.
Maintain confidentiality and protect bank information.
Partnership:
Enhance collaboration within the banking center.
Identify opportunities to introduce customers to partners.
#J-18808-Ljbffr