General Dynamics - IT
Unified Communications (UC) Engineer
General Dynamics - IT, Washington, District of Columbia, us, 20022
Unified Communications (UC) Engineer
Candidates with proven depth creating solutions with Cisco Unified Communications Manager, VoIP, secure mobility, and collaboration will succeed in our organization. The selected candidate will design, build and deploy, and administer large‑scale voice networks and support multiple dispersed WAN‑connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, including requirements analysis, product integration, network baselining, development of IT roadmaps, and operations and maintenance support for a critical high‑visibility customer space.
Responsibilities
Designs and defines system architecture for Cisco based voice infrastructure and end‑points
Identifies and resolves technical problems related to the VoIP infrastructure
Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various customer devices
Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client
Migration of existing TDM solutions leveraging Session Border Controller technology
Develop and document SOPs for engineers and end‑users
Collaborate with voice providers from other Government agencies and commercial partners
Review completion and implementation of system additions and/or enhancements
Make recommendations to management and/or clients
Required Skills
Current CCNP Required
Experience with Cisco Unified Call Manager / Cisco Meeting Server
Experience with Cisco Jabber
Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
Experience with the configuration of voice end‑point hardware
Experience with managing work tasks via tools such as Jira
System configuration based on security guidelines such as DISA STIGs
CompTIA Security+ or similar for IAT Level II DoD 8570 certification
Education: Bachelor's degree in Information Technology or related field
Required Experience: 10+ years of related experience
US Citizenship Required
Work location is on‑site in the Metro DC area (no telework or remote)
GDIT IS YOUR PLACE
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting‑edge technology you can learn from
Rest and recharge with paid vacation and holidays
Top Secret Salary and Benefit Information The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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Responsibilities
Designs and defines system architecture for Cisco based voice infrastructure and end‑points
Identifies and resolves technical problems related to the VoIP infrastructure
Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various customer devices
Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client
Migration of existing TDM solutions leveraging Session Border Controller technology
Develop and document SOPs for engineers and end‑users
Collaborate with voice providers from other Government agencies and commercial partners
Review completion and implementation of system additions and/or enhancements
Make recommendations to management and/or clients
Required Skills
Current CCNP Required
Experience with Cisco Unified Call Manager / Cisco Meeting Server
Experience with Cisco Jabber
Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
Experience with the configuration of voice end‑point hardware
Experience with managing work tasks via tools such as Jira
System configuration based on security guidelines such as DISA STIGs
CompTIA Security+ or similar for IAT Level II DoD 8570 certification
Education: Bachelor's degree in Information Technology or related field
Required Experience: 10+ years of related experience
US Citizenship Required
Work location is on‑site in the Metro DC area (no telework or remote)
GDIT IS YOUR PLACE
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting‑edge technology you can learn from
Rest and recharge with paid vacation and holidays
Top Secret Salary and Benefit Information The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
#J-18808-Ljbffr