Hustle Notice Biz
Customer Service Representative
Department:
Emerald Logistix
Employment Type:
Full Time
Location:
Miami FL
Compensation:
$17.25 - $24.00 / hour
Description
Location:
Miami, FL Job Type:
Full-Time
We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. This role is crucial in ensuring that our customers receive the highest level of service and support. As a Customer Service Representative, you will be responsible for providing product and service information, resolving customer issues, and fostering a positive relationship with our clientele.
Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to customers. Resolve customer complaints and issues effectively and efficiently. Document and track customer interactions using our customer management system. Collaborate with internal teams to address customer needs and feedback. Follow up on customer interactions to ensure satisfaction and engagement. Skills, Knowledge and Expertise
High school diploma or equivalent; further education in business or related field is a plus. Proven experience in customer service or a related field. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in using customer service software and Microsoft Office Suite. A positive attitude and a passion for helping others. Benefits
Opportunities for career growth and development. Health, dental, and vision insurance options. Paid time off and holidays. A dynamic and collaborative work environment.
Department:
Emerald Logistix
Employment Type:
Full Time
Location:
Miami FL
Compensation:
$17.25 - $24.00 / hour
Description
Location:
Miami, FL Job Type:
Full-Time
We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. This role is crucial in ensuring that our customers receive the highest level of service and support. As a Customer Service Representative, you will be responsible for providing product and service information, resolving customer issues, and fostering a positive relationship with our clientele.
Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to customers. Resolve customer complaints and issues effectively and efficiently. Document and track customer interactions using our customer management system. Collaborate with internal teams to address customer needs and feedback. Follow up on customer interactions to ensure satisfaction and engagement. Skills, Knowledge and Expertise
High school diploma or equivalent; further education in business or related field is a plus. Proven experience in customer service or a related field. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in using customer service software and Microsoft Office Suite. A positive attitude and a passion for helping others. Benefits
Opportunities for career growth and development. Health, dental, and vision insurance options. Paid time off and holidays. A dynamic and collaborative work environment.