TalentBridge
Job Title:
Customer Service Representative Location:
Missouri City, TX Contract | Max Pay Rate: $16/hr Shift:
Mon - Sat, 9:00 AM - 6:00 PM (floating off day)
About the Role
As a
Customer Service Representative (CSR) , you will play a key role in ensuring an excellent customer experience. You'll act as the main point of contact for customers, business partners, and drivers, helping resolve issues quickly and efficiently while maintaining professionalism and care.
What You'll Do Assist customers and business partners via
phone and email Handle customer inquiries and complaints with professionalism Diagnose, assess, and resolve service-related issues Monitor and track delivery routes Scan and verify haul-away PODs and stamps Process
order changes, updates, and cancellations What You'll Bring
Minimum Requirements:
Proficiency with
Microsoft Office
tools (Word, Excel, PowerPoint, Outlook) Strong communication and problem-solving skills Preferred Qualifications:
High school diploma (or equivalent) 1+ year of customer service experience, ideally in a
call center or logistics support environment Strong multitasking and organizational skills Ability to thrive in a fast-paced, high-pressure environment A proactive, customer-first mindset
Customer Service Representative Location:
Missouri City, TX Contract | Max Pay Rate: $16/hr Shift:
Mon - Sat, 9:00 AM - 6:00 PM (floating off day)
About the Role
As a
Customer Service Representative (CSR) , you will play a key role in ensuring an excellent customer experience. You'll act as the main point of contact for customers, business partners, and drivers, helping resolve issues quickly and efficiently while maintaining professionalism and care.
What You'll Do Assist customers and business partners via
phone and email Handle customer inquiries and complaints with professionalism Diagnose, assess, and resolve service-related issues Monitor and track delivery routes Scan and verify haul-away PODs and stamps Process
order changes, updates, and cancellations What You'll Bring
Minimum Requirements:
Proficiency with
Microsoft Office
tools (Word, Excel, PowerPoint, Outlook) Strong communication and problem-solving skills Preferred Qualifications:
High school diploma (or equivalent) 1+ year of customer service experience, ideally in a
call center or logistics support environment Strong multitasking and organizational skills Ability to thrive in a fast-paced, high-pressure environment A proactive, customer-first mindset