TalentBridge
Job Title: Customer Service Representative (CSR)
Location:
Grapevine, TX Max Pay Rate:
$18/hr Shift:
11AM - 8PM (includes 1-hour lunch) Job Type:
Contract
About the Role We are seeking a
Customer Service Representative
to join our team in Grapevine, TX. In this role, you'll play a key part in delivering exceptional customer experiences by supporting clients, business partners, and drivers. If you enjoy solving problems, staying organized, and thrive in a fast-paced environment, this is the role for you!
What You'll Do Assist customers and business partners via phone and email Handle customer complaints with professionalism and empathy Diagnose, assess, and resolve issues quickly and effectively Monitor delivery routes and ensure smooth operations Process order changes or cancellations Scan and verify delivery documentation (haul-away pods, stamps, etc.) What We're Looking For
Proficiency in Microsoft Office (Word, Excel, PowerPoint; MS Project a plus) Strong customer service skills with a calm, solution-oriented approach Excellent multitasking and organizational abilities Ability to work under pressure while maintaining professionalism Preferred Qualifications
High school diploma (or equivalent) 1+ year of related experience, ideally in a
call center environment
Why Join Us? You'll be supported by a motivated team in a company that values growth and opportunity. No matter your background, you'll have room to advance and develop your career.
Grapevine, TX Max Pay Rate:
$18/hr Shift:
11AM - 8PM (includes 1-hour lunch) Job Type:
Contract
About the Role We are seeking a
Customer Service Representative
to join our team in Grapevine, TX. In this role, you'll play a key part in delivering exceptional customer experiences by supporting clients, business partners, and drivers. If you enjoy solving problems, staying organized, and thrive in a fast-paced environment, this is the role for you!
What You'll Do Assist customers and business partners via phone and email Handle customer complaints with professionalism and empathy Diagnose, assess, and resolve issues quickly and effectively Monitor delivery routes and ensure smooth operations Process order changes or cancellations Scan and verify delivery documentation (haul-away pods, stamps, etc.) What We're Looking For
Proficiency in Microsoft Office (Word, Excel, PowerPoint; MS Project a plus) Strong customer service skills with a calm, solution-oriented approach Excellent multitasking and organizational abilities Ability to work under pressure while maintaining professionalism Preferred Qualifications
High school diploma (or equivalent) 1+ year of related experience, ideally in a
call center environment
Why Join Us? You'll be supported by a motivated team in a company that values growth and opportunity. No matter your background, you'll have room to advance and develop your career.