CyberTec
Looking for a junior profile - NO H1B/CPT
Incident Management Rate: $40/hr. C2C Duration: 12 months Location: Malvern, PA Experience : 5-7 years' Experience Responsibilities:
Supports major IT systems incident management processes and resolutions. Supports team in coordinating appropriate resources to resolve critical incidents in accordance with service level agreements and operational level agreements. Supports effective communication during a major system outage, ensuring IT management and the businesses are kept updated until the incident is resolved. Supports documentation and chronology of events during incident management conference calls. Qualifications:
Incident Management Effective communication (written and verbal) Respond with a sense of urgency Process oriented Technically inclined across multiple IT platforms
Incident Management Rate: $40/hr. C2C Duration: 12 months Location: Malvern, PA Experience : 5-7 years' Experience Responsibilities:
Supports major IT systems incident management processes and resolutions. Supports team in coordinating appropriate resources to resolve critical incidents in accordance with service level agreements and operational level agreements. Supports effective communication during a major system outage, ensuring IT management and the businesses are kept updated until the incident is resolved. Supports documentation and chronology of events during incident management conference calls. Qualifications:
Incident Management Effective communication (written and verbal) Respond with a sense of urgency Process oriented Technically inclined across multiple IT platforms