Gateway Church
Live Production Operations Coordinator
Gateway Church, Southlake, Texas, United States, 76092
Position Summary
The Live Production Operations Coordinator for Live Production plays a vital role in supporting the execution, consistency, and excellence of Live Production across all campuses. This role focuses on gathering, organizing, and maintaining resources, standard operating procedures (SOPs), training materials, and operator schedules that enable staff and volunteers to thrive. The ideal candidate has strong administrative and organizational skills, thrives in a team-oriented ministry environment, and has a heart for equipping others to serve with excellence.
Key Responsibilities
Administrative & Operational Support
Gather and consolidate information from the Live Production team to create clear SOPs, process guides, and best practices. Manage and maintain a centralized resource library (documents, checklists, templates, and guides) for campus operation teams. Assist in scheduling, coordinating, and tracking departmental trainings, workshops, and meetings. Provide logistical and administrative support for Live Production projects, initiatives, and campus rollouts. Ensure documentation is accurate, accessible, and regularly updated. Scheduling & Coordination
Assist Campus Live Production Managers with scheduling operators across campuses, helping to identify and fill gaps in weekly coverage. Maintain up-to-date operator rosters and schedules for services, rehearsals, and special events. Serve as a central point of coordination to support consistent scheduling practices across campuses. Training & Development
Partner with Live Production leadership to design and implement onboarding workflows and resources for staff and volunteers. Develop and distribute training materials (manuals, videos, how-to guides, etc.) to support technical and non-technical roles. Track training progress and assist in coordinating ongoing development opportunities. Help ensure consistency of training standards across campuses. Communication & Support
Act as a communication hub for Live Production operations, ensuring information flows clearly between central staff and campus teams. Prepare and distribute updates, reports, and departmental communications as needed. Support event preparation by coordinating production details, timelines, and documentation. Serve as a point of contact for campus staff needing resources, training, or operational guidance. Qualifications
Strong administrative and organizational skills with excellent attention to detail. Proficiency in Microsoft Office/Google Workspace and familiarity with scheduling/project management tools (e.g., Planning Center, Rock RMS, Monday.com). Excellent written and verbal communication skills. Ability to create clear, accessible documentation and resources. Experience with scheduling volunteers or staff in a church or event environment strongly preferred. Background in church production, event management, or similar ministry support role a plus. Heart for serving the church, equipping others, and advancing the mission of the ministry. Personal Characteristics
Highly organized and proactive. Strong relational skills and ability to work across teams. Resourceful problem solver who can adapt in a fast-paced, multi-campus environment. Team player with a servant-hearted attitude. Passionate about excellence in ministry and supporting the vision of the church. Success in This Role Looks Like
SOPs, guides, and resources are current, accessible, and widely used across all campuses. Training materials are clear, consistent, and equip staff and volunteers for success. Operator scheduling gaps are quickly identified and filled, ensuring smooth coverage across campuses. Communication within the Live Production department is organized and reliable. Campus Live Production teams feel supported, equipped, and resourced for ministry excellence.
This Job Description is not all inclusive and other duties may be assigned as necessary
Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.
Employment Requirement: All Staff must be a member or become a member of Gateway Church upon employment.
Key Responsibilities
Administrative & Operational Support
Gather and consolidate information from the Live Production team to create clear SOPs, process guides, and best practices. Manage and maintain a centralized resource library (documents, checklists, templates, and guides) for campus operation teams. Assist in scheduling, coordinating, and tracking departmental trainings, workshops, and meetings. Provide logistical and administrative support for Live Production projects, initiatives, and campus rollouts. Ensure documentation is accurate, accessible, and regularly updated. Scheduling & Coordination
Assist Campus Live Production Managers with scheduling operators across campuses, helping to identify and fill gaps in weekly coverage. Maintain up-to-date operator rosters and schedules for services, rehearsals, and special events. Serve as a central point of coordination to support consistent scheduling practices across campuses. Training & Development
Partner with Live Production leadership to design and implement onboarding workflows and resources for staff and volunteers. Develop and distribute training materials (manuals, videos, how-to guides, etc.) to support technical and non-technical roles. Track training progress and assist in coordinating ongoing development opportunities. Help ensure consistency of training standards across campuses. Communication & Support
Act as a communication hub for Live Production operations, ensuring information flows clearly between central staff and campus teams. Prepare and distribute updates, reports, and departmental communications as needed. Support event preparation by coordinating production details, timelines, and documentation. Serve as a point of contact for campus staff needing resources, training, or operational guidance. Qualifications
Strong administrative and organizational skills with excellent attention to detail. Proficiency in Microsoft Office/Google Workspace and familiarity with scheduling/project management tools (e.g., Planning Center, Rock RMS, Monday.com). Excellent written and verbal communication skills. Ability to create clear, accessible documentation and resources. Experience with scheduling volunteers or staff in a church or event environment strongly preferred. Background in church production, event management, or similar ministry support role a plus. Heart for serving the church, equipping others, and advancing the mission of the ministry. Personal Characteristics
Highly organized and proactive. Strong relational skills and ability to work across teams. Resourceful problem solver who can adapt in a fast-paced, multi-campus environment. Team player with a servant-hearted attitude. Passionate about excellence in ministry and supporting the vision of the church. Success in This Role Looks Like
SOPs, guides, and resources are current, accessible, and widely used across all campuses. Training materials are clear, consistent, and equip staff and volunteers for success. Operator scheduling gaps are quickly identified and filled, ensuring smooth coverage across campuses. Communication within the Live Production department is organized and reliable. Campus Live Production teams feel supported, equipped, and resourced for ministry excellence.
This Job Description is not all inclusive and other duties may be assigned as necessary
Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.
Employment Requirement: All Staff must be a member or become a member of Gateway Church upon employment.