Senior Territory Manager

Job DescriptionWe have an exciting opportunity for a Senior Territory Manager in the Waukesha, WI area. The Senior Territory Manager is responsible for overseeing and growing sales within the Waukesha geographic area. This role involves managing relationships with our agents, regional underwriting team and corporate departments. The Senior Territory Manager is also responsible for identifying new business opportunities, ensuring compliance with company policies, and meeting sales targets. The Senior Territory Manager serves as the primary point of contact for partners in the region, providing training, support, and strategic guidance to drive performance and profitability. Strong communication, analytical, and leadership skills are essential for success in this position. The ideal candidate must live within the Waukesha area. COMPETENCIES AND ESSENTIAL DUTIESBusiness AcumenSales/Premium Growth Develop the agency force that pre-qualifies accounts, in house rates, and assists agency partners to help them write profitable business. Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments. Conduct thorough evaluation of all prospective agents and submit written recommendation to Regional Vice President.Profitability Profiles personal lines book of business to assist in profitability analysis.Agency Management Provide training to agency plant on new programs, products, services, and systems.NegotiationSales/Premium Growth Keeps two-way communication between agent and company continuously open and viable.Results OrientedSales/Premium Growth Monitors agency results and follows up with agent as to growth and compliance with company's initiatives, procedures and policies. Stays alert for and shares industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Penn National Insurance with appropriate colleagues. Conduct ongoing agency prospecting within territory to create a pipeline of potential future appointments.Profitability Monitors agency results and follows up with agent as to profitability and compliance with company's initiatives, procedures and policies. Facilitate agency reviews with other team members to review agent's performance as compared to established goals and implement corrective actions as needed.Time & Priority ManagementSales/Premium Growth Participates in rate reviews as requested (PL &CL).Agency Management Develop annual agency/company marketing plans.Decision MakingSales/Premium Growth Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Penn National InsuranceProfitability Develop and implement agency action plans to achieve profitability.Agency Management Analyze territory profitability, premium growth, and agency representation, and implement corrective actions where appropriate.Performs other duties as may be assigned by the President-Partners Mutual or Regional Vice PresidentSPECIAL RELATIONSHIPS The Territory Manager reports to the Regional Vice President Direct contact with all levels of branch underwriting and supporting claims service office personnel Direct contact with all levels of Home Office Underwriting Operations personnel Direct contact with agents and insureds This position has no internal direct reportsQUALIFICATIONSEducation/Credentials Four year college degree preferred, with continuing education in specialized insurance courses such as IIA, AU, CPCU, and CIC, as well as other educational experiences that enhance product knowledge and technical business relations. Recommend maintaining an active agent's P&C license in domiciled state.Experience Minimum of five years property/casualty commercial underwriting Minimum of three years marketing experience with a Property and Casualty carrier preferred. Agency or broker experience with heavy concentration in underwriting exposure/risk and marketing may substitute for carrier experienceTechnical/ Professional Knowledge Must have technical underwriting knowledge of the commercial and personal lines of business written by Penn National Insurance Effective oral and written communication skills, with the ability to communicate information of a highly technical nature Proven sales, negotiations, and solution-selling skills Working knowledge and skill in agency and Company automation systems, to include fundamental knowledge on the use of personal computers, with emphasis on Microsoft Office Suite Exceptional customer service skills Good financial analysis skills Excellent time management skills Strong commercial and personal lines underwriting analysis skillsJOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act) This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment. Must be able to see and effectively use a computer monitor. Must be able to operate a computer, keyboard and applicable printers and other general office equipment. Must be able to access and enter information accurately using automated systems. Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients. Must be able to present information to individuals and groups. Must be able to interpret and apply concepts that may or may not be based upon established guidelines. Must be able to maintain acceptable attendance and adhere to scheduled work hours. Must have a valid driver's license and be able to operate a motor vehicle. Must be able to travel, with overnight stays required.About UsWhy Choose Penn National Insurance?At Penn National Insurance, we're on a mission to help people feel secure and make life better when bad things happen. For over 106 years, we've been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do. We're not just a company-we're a community united by our core mission to "Make Life Better." Here, you'll find a place where your professional growth, success and personal well-being are our top priorities. Your Career Journey: Empowering Your GrowthYour career should be more than just a job-it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We're committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include: Benefits and Compensation: Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development. Flexibility: We offer remote and hybrid work options, flexible scheduling and a "dress-for-your-day" culture. Recognition: We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.Your Employer of Choice: A Legacy of Trust and StrengthJoining Penn National Insurance means becoming part of a company with over a century of experience, built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support. Your Community: Making an Impact TogetherMaking life better isn't just our mission-it's a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.Your Future: Building a Rewarding Career PathWe're not just offering a job; we're providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including: Continuing Education Support: Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies. Professional Development Opportunities: Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more. Long-Term Career Focus: With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.When you join us, you're not just starting a job-you're becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades. Only candidates from the following states will be considered for opportunities with Penn National Insurance: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email, HRBusinessPartner@pnat.com.