Capital Management Services
About Us:
Located in the heart of Kansas City's Country Club Plaza, The Cascade Hotel has quickly become a standout destination, known for blending Marriott's renowned service with the distinct personality of a Tribute Portfolio property. Featuring 177 guest rooms, 15,000 square feet of event space, a two-level restaurant, and a lively rooftop bar, our hotel offers an elevated experience for both business and leisure travelers.
We are currently seeking a Night Auditor to join our Front Office team. This overnight position is ideal for candidates who are organized, self-motivated, and enjoy working independently while delivering exceptional guest service. If you thrive in a calm, detail-oriented environment and want to be part of a growing team-we'd love to meet you.
Position Summary:
Reporting to the Assistant General Manager, the Night Auditor is responsible for managing late-night front desk operations, providing support to overnight guests, and ensuring accurate completion of all end-of-day accounting and reporting procedures.
Key Responsibilities: Greet and assist guests during late-night check-in and check-out processes. Respond to guest requests, inquiries, and concerns with professionalism and urgency. Answer and route internal and external phone calls. Take reservations and update guest information in the property management system. Reconcile cash drawers, process payments, and complete nightly audit reports. Run shift and closing reports to ensure accurate financial records. Communicate guest feedback or issues to the appropriate departments. Support other departments as needed to address guest needs during overnight hours. Review and approve electronic timecards for accuracy as required. Characteristics of a Strong Candidate: Outgoing and service-oriented Comfortable working independently overnight Excellent multitasking and organizational skills Detail-focused and accurate in handling financial transactions Calm and patient when assisting guests Special Requirements: Prompt and reliable attendance is essential. This is an overnight position. Must be able to work weekends, holidays, and other shifts as business demands. Minimum availability of 16 hours per week is required for part-time employees. Must meet hotel and departmental standards for professional appearance and conduct. Willingness to assist in other tasks or departments when requested. Must comply with hotel safety, confidentiality, and Marriott brand service standards. Physical & Work Environment Requirements: Frequently required to stand, walk, use hands, and reach with arms. May occasionally lift and/or move up to 25 pounds. Work environment is typically quiet to moderate during overnight hours. May be exposed to standard cleaning and office supplies. Benefits: Affordable health insurance with employer contributions (available to full-time associates) Variety of benefit options including dental, vision, accident, critical illness, and life insurance (for full-time associates) Paid Time Off (PTO) for full-time associates Exclusive Marriott hotel discounts available to all associates Join The Cascade Hotel and help us deliver a seamless overnight guest experience in one of Kansas City's most vibrant neighborhoods. If you're dependable, detail-oriented, and passionate about hospitality, apply today.
Requirements
Liquor License - KCMO, or ability to obtain one within 30 days of hire High School Diploma or equivalent Experience with Lightspeed, Fosse, and MICROS systems is a plus Must be willing to complete drug screen and background check in accordance with federal and state laws
Salary Description
$16/hr
Located in the heart of Kansas City's Country Club Plaza, The Cascade Hotel has quickly become a standout destination, known for blending Marriott's renowned service with the distinct personality of a Tribute Portfolio property. Featuring 177 guest rooms, 15,000 square feet of event space, a two-level restaurant, and a lively rooftop bar, our hotel offers an elevated experience for both business and leisure travelers.
We are currently seeking a Night Auditor to join our Front Office team. This overnight position is ideal for candidates who are organized, self-motivated, and enjoy working independently while delivering exceptional guest service. If you thrive in a calm, detail-oriented environment and want to be part of a growing team-we'd love to meet you.
Position Summary:
Reporting to the Assistant General Manager, the Night Auditor is responsible for managing late-night front desk operations, providing support to overnight guests, and ensuring accurate completion of all end-of-day accounting and reporting procedures.
Key Responsibilities: Greet and assist guests during late-night check-in and check-out processes. Respond to guest requests, inquiries, and concerns with professionalism and urgency. Answer and route internal and external phone calls. Take reservations and update guest information in the property management system. Reconcile cash drawers, process payments, and complete nightly audit reports. Run shift and closing reports to ensure accurate financial records. Communicate guest feedback or issues to the appropriate departments. Support other departments as needed to address guest needs during overnight hours. Review and approve electronic timecards for accuracy as required. Characteristics of a Strong Candidate: Outgoing and service-oriented Comfortable working independently overnight Excellent multitasking and organizational skills Detail-focused and accurate in handling financial transactions Calm and patient when assisting guests Special Requirements: Prompt and reliable attendance is essential. This is an overnight position. Must be able to work weekends, holidays, and other shifts as business demands. Minimum availability of 16 hours per week is required for part-time employees. Must meet hotel and departmental standards for professional appearance and conduct. Willingness to assist in other tasks or departments when requested. Must comply with hotel safety, confidentiality, and Marriott brand service standards. Physical & Work Environment Requirements: Frequently required to stand, walk, use hands, and reach with arms. May occasionally lift and/or move up to 25 pounds. Work environment is typically quiet to moderate during overnight hours. May be exposed to standard cleaning and office supplies. Benefits: Affordable health insurance with employer contributions (available to full-time associates) Variety of benefit options including dental, vision, accident, critical illness, and life insurance (for full-time associates) Paid Time Off (PTO) for full-time associates Exclusive Marriott hotel discounts available to all associates Join The Cascade Hotel and help us deliver a seamless overnight guest experience in one of Kansas City's most vibrant neighborhoods. If you're dependable, detail-oriented, and passionate about hospitality, apply today.
Requirements
Liquor License - KCMO, or ability to obtain one within 30 days of hire High School Diploma or equivalent Experience with Lightspeed, Fosse, and MICROS systems is a plus Must be willing to complete drug screen and background check in accordance with federal and state laws
Salary Description
$16/hr