Tata Consultancy Services
Must Have Technical/Functional Skills:
Cleaning, repairing and reimaging refurbished laptops Configuring and shipping laptops Provisioning VDI's to users and configuring their virtual machine Provisioning Tools like Nexthink & Oracle/SQL Developer environments. Need to Know: Windows OS (Win 10 and Win 11), Intune, Alteris, Nexthink, Horizon VDI Roles & Responsibilities:
Cleaning, repairing and reimaging refurbished laptops Configuring and shipping laptops to Taking Escalated tickets from 1st level support helpdesk and resolving complex problems - Installing work approved software remotely for users Working with InfoSec to ensure users maintain compliance and removing unapproved software - Setting up Oracle/SQL Developer environments for our QA/Dev's Provisioning VDI's to users and configuring their virtual machine Monitoring Endpoints in Nexthink and reaching out to help users with low Dex scores Managing over 8000 machines in the Microsoft Intune/Entra tenant workspace Assisting Kelly Infrastructure teams with small projects for learning and development Generic Managerial Skills, If any:
Communication Skills: Develop strong verbal and written communication skills to effectively interact with team members, stakeholders, and non-technical users. Time Management: Prioritize tasks efficiently to meet deadlines and manage multiple projects simultaneously. Adaptability: Stay flexible and open to new technologies, processes, and responsibilities. Interpersonal Skills: Build and maintain strong relationships with colleagues, clients, and industry partners. Problem-solving Abilities: Quickly identify issues, evaluate solutions, and implement effective resolutions Salary Range: $40,300-$62,000 a year#LI-NS4
Cleaning, repairing and reimaging refurbished laptops Configuring and shipping laptops Provisioning VDI's to users and configuring their virtual machine Provisioning Tools like Nexthink & Oracle/SQL Developer environments. Need to Know: Windows OS (Win 10 and Win 11), Intune, Alteris, Nexthink, Horizon VDI Roles & Responsibilities:
Cleaning, repairing and reimaging refurbished laptops Configuring and shipping laptops to Taking Escalated tickets from 1st level support helpdesk and resolving complex problems - Installing work approved software remotely for users Working with InfoSec to ensure users maintain compliance and removing unapproved software - Setting up Oracle/SQL Developer environments for our QA/Dev's Provisioning VDI's to users and configuring their virtual machine Monitoring Endpoints in Nexthink and reaching out to help users with low Dex scores Managing over 8000 machines in the Microsoft Intune/Entra tenant workspace Assisting Kelly Infrastructure teams with small projects for learning and development Generic Managerial Skills, If any:
Communication Skills: Develop strong verbal and written communication skills to effectively interact with team members, stakeholders, and non-technical users. Time Management: Prioritize tasks efficiently to meet deadlines and manage multiple projects simultaneously. Adaptability: Stay flexible and open to new technologies, processes, and responsibilities. Interpersonal Skills: Build and maintain strong relationships with colleagues, clients, and industry partners. Problem-solving Abilities: Quickly identify issues, evaluate solutions, and implement effective resolutions Salary Range: $40,300-$62,000 a year#LI-NS4