BYD North America
Operations Specialist - OEM/EMS
BYD North America, Cupertino, California, United States, 95014
Join to apply for the
Operations Specialist - OEM/EMS
role at
BYD North America Join to apply for the
Operations Specialist - OEM/EMS
role at
BYD North America Get AI-powered advice on this job and more exclusive features. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
Position Overview
We are seeking a proactive and detail-oriented
Business Operations Specialist
with OEM/EMS experience to join our team. In this role, you will be the key link between our clients and internal teams—ensuring that every order is delivered on time, to spec, and at the highest quality. You will coordinate the end-to-end order lifecycle, support operational efficiency initiatives, and provide insights that help drive cost optimization, process improvements, and business growth.
Key Responsibilities
Client Operations & Coordination
Serve as the primary point of contact for assigned clients, managing daily communications on orders, timelines, and technical or logistical requirements. Coordinate across internal teams—to ensure smooth execution of projects. Track production progress, shipment schedules, and inventory status, proactively identifying and resolving potential delays or issues. Align internal resources with client requirements, ensuring production capacity and supply chain readiness.
Production & Supply Chain Support
Work closely with internal teams to manage relationships, negotiate terms, and ensure timely delivery of components. Support cost analysis and margin optimization by tracking material costs, labor, and logistics expenses. Monitor production efficiency, quality metrics, and supplier performance, and collaborate with teams to implement improvements.
Business Growth & Sales Enablement
Assist leadership in developing client proposals, quotations, and presentations that highlight our manufacturing capabilities and value. Conduct market and competitive research to identify new opportunities within our target industries. Maintain and track the sales pipeline, ensuring timely follow-up on client inquiries, quotes, and negotiations.
Data & Process Improvement
Analyze operational and sales data to identify trends, bottlenecks, and areas for cost savings. Support the automation and digitization of workflows to improve efficiency in client communication and internal operations. Prepare regular reports and dashboards on KPIs such as lead times, on-time delivery rates, and profitability for management review.
Qualifications
Bachelor's degree in Supply Chain Management, Operations Management, Industrial Engineering, Business Administration, Logistics, International Business, or related field. 1–2 years of experience in business operations, account coordination, or supply chain within a manufacturing/OEM environment. Strong understanding of production processes, supply chain coordination, and vendor management (experience in consumer electronics manufacturing a plus). Proficient in Excel/Google Sheets; experience with ERP and CRM systems preferred. Strong analytical skills; familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. Excellent communication and cross-functional collaboration skills. Fluent in Mandarin and English to manage both domestic and international client and supplier communications. Onsite - We are located in Cupertino CA, in office 5 days a week
BYD America Corporation/ BYD Motors, Inc./BYD Coach &Bus LLC/BYD Energy LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at BYD North America by 2x Sign in to set job alerts for “Operational Specialist” roles.
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Operations Specialist - OEM/EMS
role at
BYD North America Join to apply for the
Operations Specialist - OEM/EMS
role at
BYD North America Get AI-powered advice on this job and more exclusive features. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
Position Overview
We are seeking a proactive and detail-oriented
Business Operations Specialist
with OEM/EMS experience to join our team. In this role, you will be the key link between our clients and internal teams—ensuring that every order is delivered on time, to spec, and at the highest quality. You will coordinate the end-to-end order lifecycle, support operational efficiency initiatives, and provide insights that help drive cost optimization, process improvements, and business growth.
Key Responsibilities
Client Operations & Coordination
Serve as the primary point of contact for assigned clients, managing daily communications on orders, timelines, and technical or logistical requirements. Coordinate across internal teams—to ensure smooth execution of projects. Track production progress, shipment schedules, and inventory status, proactively identifying and resolving potential delays or issues. Align internal resources with client requirements, ensuring production capacity and supply chain readiness.
Production & Supply Chain Support
Work closely with internal teams to manage relationships, negotiate terms, and ensure timely delivery of components. Support cost analysis and margin optimization by tracking material costs, labor, and logistics expenses. Monitor production efficiency, quality metrics, and supplier performance, and collaborate with teams to implement improvements.
Business Growth & Sales Enablement
Assist leadership in developing client proposals, quotations, and presentations that highlight our manufacturing capabilities and value. Conduct market and competitive research to identify new opportunities within our target industries. Maintain and track the sales pipeline, ensuring timely follow-up on client inquiries, quotes, and negotiations.
Data & Process Improvement
Analyze operational and sales data to identify trends, bottlenecks, and areas for cost savings. Support the automation and digitization of workflows to improve efficiency in client communication and internal operations. Prepare regular reports and dashboards on KPIs such as lead times, on-time delivery rates, and profitability for management review.
Qualifications
Bachelor's degree in Supply Chain Management, Operations Management, Industrial Engineering, Business Administration, Logistics, International Business, or related field. 1–2 years of experience in business operations, account coordination, or supply chain within a manufacturing/OEM environment. Strong understanding of production processes, supply chain coordination, and vendor management (experience in consumer electronics manufacturing a plus). Proficient in Excel/Google Sheets; experience with ERP and CRM systems preferred. Strong analytical skills; familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. Excellent communication and cross-functional collaboration skills. Fluent in Mandarin and English to manage both domestic and international client and supplier communications. Onsite - We are located in Cupertino CA, in office 5 days a week
BYD America Corporation/ BYD Motors, Inc./BYD Coach &Bus LLC/BYD Energy LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at BYD North America by 2x Sign in to set job alerts for “Operational Specialist” roles.
Operations Associate - Full Time - Entry Level
Mountain View, CA $77,000.00-$110,000.00 1 day ago Mountain View, CA $118,000.00-$170,000.00 1 day ago Strategy and Operations Associate, Retail, Product, Go-To-Market
Mountain View, CA $96,000.00-$138,000.00 2 days ago Strategy and Operations Associate, Go-to-Market
Mountain View, CA $96,000.00-$138,000.00 5 days ago Palo Alto, CA $80,000.00-$110,000.00 20 hours ago San Jose, CA $68,640.00-$95,000.00 3 weeks ago Santa Clara, CA $60,000.00-$100,000.00 5 hours ago Dean of Operations, SY 25- 26 (California)
Redwood City, CA $103,663.00-$122,635.00 1 month ago Executive Assistant & Operations Coordinator
Mountain View, CA $81,000.00-$133,000.00 2 weeks ago Executive Assistant & Operations Coordinator
San Jose, CA $94,704.00-$107,004.00 1 week ago Mountain View, CA $81,000.00-$133,000.00 2 weeks ago Anti-Fraud Operations, Global Selling Specialist - USDS
San Jose, CA $73,467.00-$111,112.00 5 days ago Strategy and Operations Principal Lead, Chief of Staff
Mountain View, CA $180,000.00-$267,000.00 11 hours ago San Jose, CA $178,000.00-$226,200.00 3 weeks ago Product Operation - Evaluation and Investigation - Trust & Safety - San Jose
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San Jose, CA $94,704.00-$107,004.00 4 days ago San Mateo, CA $55,000.00-$160,000.00 2 weeks ago Administrative Assistant, Member Experience Core Systems
Palo Alto, CA $100,000.00-$120,000.00 2 weeks ago Mountain View, CA $71,000.00-$116,000.00 1 week ago Talent Acquisition Operations Specialist - Software
Mountain View, CA $98,900.00-$158,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr