IT Systems Engineer

Join to apply for the IT Systems Engineer role at PGLS

2 days ago Be among the first 25 applicants

Join to apply for the IT Systems Engineer role at PGLS

Get AI-powered advice on this job and more exclusive features.

About PGLS
PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

About PGLS
PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.
Position Summary
The IT Systems Engineer is a technical expert responsible for designing, deploying, and supporting PGLS’s infrastructure and core IT systems. In addition to engineering responsibilities, this role participates in day-to-day support, providing hands-on assistance to end users and acting as a resource for escalated technical challenges. The engineer plays a key role in automation, systems documentation, audits, and projects such as application rollouts, migrations, and decommissions. This role requires strong technical depth, process discipline, a security-conscious mindset, and excellent communication skills.
Job Responsibilities

• Provide direct support for end users alongside the support team.
• Design and maintain systems across Microsoft 365, Azure AD, Intune, VPN, backup, and network access tools.
• Support incident resolution and root cause investigation in collaboration with the support team.
• Lead root cause analysis and remediation of infrastructure-related problems.
• Automate repetitive IT tasks using scripts, deployment tools, or configuration templates.
• Act as technical lead for application deployments, infrastructure upgrades, and decommissioning efforts.
• Support data migrations and coordinate with MSPs during infrastructure transitions.
• Monitor infrastructure systems for availability, patching, and security.
• Contribute to the maintenance of secure infrastructure configurations aligned with industry standards.
• Ensure accurate documentation of system relationships and dependencies in the CMDB.
• Maintain detailed systems documentation and architecture diagrams.
• Contribute to automation and technical implementation of service catalog request workflows.
• Manage technical aspects of software licenses and support vendor onboarding/integration.
• Champion security best practices across system design, access management, and configuration.
• Support ISO 27001 audits and internal IT compliance reviews.
• Collaborate with the Sr. IT Support Specialist and IT Assistant to ensure consistency across tools and processes.
• Build trust by delivering consistent, reliable, and transparent technical support.
  

Qualifications

• 5+ years of experience in IT support and systems engineering roles.
• Deep familiarity with Microsoft 365, Azure AD, Intune, and device compliance tools.
• Working knowledge of networking, firewalls, and cloud infrastructure concepts.
• Experience with PowerShell or scripting languages for automation and configuration.
• Proven ability to lead technical implementations and infrastructure change projects.
• Comfortable collaborating with managed service providers and internal stakeholders.
• Strong documentation and audit-readiness mindset.
• Excellent communication and service orientation.
  

Nice to Have

• Experience with endpoint detection & response (EDR/XDR) or vulnerability management tools.
• Familiarity with SIEM platforms such as Microsoft Sentinel or Splunk.
• Exposure to ISO 27001, NIST, or CIS frameworks.
• Understanding of Zero Trust principles and least privilege access models.
• Experience supporting security-related controls or remediation.
• Certifications such as CompTIA A+, Microsoft 365 Fundamentals, or ITIL v4 are a plus.
• Security certifications such as CompTIA Security+, Microsoft SC-300, or AZ-500 are a plus.
  

Benefits
Piedmont Global has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet Insurance, PTO, Paid Holidays, and flexible work schedule.
Location

• Arlington VA

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Translation and Localization

Referrals increase your chances of interviewing at PGLS by 2x

Sign in to set job alerts for “Information Technology System Engineer” roles.

Rockville, MD $83,000.00-$112,000.00 1 day ago

F-35 Information Technology Systems Engineer

Arlington, VA $128,000.00-$148,500.00 1 week ago

Columbia, MD $130,000.00-$180,000.00 1 month ago

McLean, VA $105,000.00-$110,000.00 2 weeks ago

Washington, DC $130,000.00-$150,000.00 3 days ago

Columbia, MD $90,000.00-$165,000.00 1 hour ago

District of Columbia, United States 9 months ago

Annapolis Junction, MD $7,000.00-$20,000.00 1 week ago

Silver Spring, MD $48,000.00-$269,000.00 3 days ago

Annapolis Junction, MD $130,000.00-$180,000.00 1 month ago

Fort Meade, MD $80,000.00-$128,000.00 1 week ago

Fort Meade, MD $155,000.00-$215,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr