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Information Technology Professional
The Information Technology Division in the Mercer Vicinage is seeking a motivated professional with excellent customer service, analytical, and technical skills. Under the direction of the Court Executive 1B (Information Technology Assistant Division Manager), the selected candidate will be responsible for responding to/troubleshooting help desk calls, including interpreting the nature, seriousness, and immediacy of a call; configuring, physically moving, and installing client workstations and peripheral devices; installing operating systems and applications; configuring and supporting wireless/mobile devices; administration of user and computer accounts; providing technical support for video conferencing and multimedia presentations; assisting with the installation and testing of software and hardware deployments, upgrades, and troubleshooting calls; and performing related duties as required. Knowledge of various computer systems and video conferencing applications including, but not limited to, Microsoft Teams, SharePoint, Zoom, Windows 11 and Office 365, would be beneficial. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.
The Information Technology Division in the Mercer Vicinage is seeking a motivated professional with excellent customer service, analytical, and technical skills. Under the direction of the Court Executive 1B (Information Technology Assistant Division Manager), the selected candidate will be responsible for responding to/troubleshooting help desk calls, including interpreting the nature, seriousness, and immediacy of a call; configuring, physically moving, and installing client workstations and peripheral devices; installing operating systems and applications; configuring and supporting wireless/mobile devices; administration of user and computer accounts; providing technical support for video conferencing and multimedia presentations; assisting with the installation and testing of software and hardware deployments, upgrades, and troubleshooting calls; and performing related duties as required. Knowledge of various computer systems and video conferencing applications including, but not limited to, Microsoft Teams, SharePoint, Zoom, Windows 11 and Office 365, would be beneficial. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.